Job Description

Overview

We are seeking a highly organised and detail-oriented Claims Administrator to join our team. The ideal candidate will play a pivotal role in ensuring the smooth operation of our office by providing essential administrative support. This position requires excellent communication skills, proficiency in various software applications, and the ability to manage multiple tasks effectively.

Purpose of role:

To assist with the management of the end-to-end process of new and existing work by following the guidelines and procedures in place with clients and our business to achieve set KPI's and SLA's.

Accurately recording and progressing individual jobs to ensure the smooth running of the operational business and our reputation.

Duties

Answer and direct phone calls with professionalism and courtesy, demonstrating excellent phone etiquette. Maintain an organised filing system, both electronic and paper-based, ensuring easy retrieval of documents. Perform clerical duties such as typing, data entry, and managing correspondence. Coordinate schedules, meetings, and appointments for various departments and their team members. Support various administrative tasks as required by management. Produce daily work sheets and documentation required for site visits. Liaise with external providers to schedule appointments for electricians and surveyors. Follow procedures for handling unrestorable/BER items and ensure compliance with recycling guidelines.

Skills

Strong organisational skills with a keen attention to detail. Proficient in computerised systems, including Microsoft Office and Salesforce Excellent typing skills with a focus on accuracy. Ability to perform data entry efficiently while maintaining high standards of quality. Strong administrative skills with a proactive approach to problem-solving. Effective communication skills, both verbal and written, to interact professionally with colleagues and clients.
Job Type: Full-time

Pay: 26,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person