We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive.
The role
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What will you be doing?
Claims Coordinator
Dorking or Basingstoke
Hybrid
3 days per week in office
What will you bring?
The
Claims Coordinators p
rovide excellent customer service to both internal and external customers in all aspects of Claims Administration
Be proactive, curious and a confident communicator
Have an excellent telephone manner, providing great customer service
Speak to brokers, clients, claimants, or medical providers
Have good attention to detail and work in a varied and fast-paced environment
Be able to interpret information and make appropriate recommendations
Work alone and autonomously, as well as collaboratively in a team
Be able to use IT internal systems on a day-day basis
The successful Customer Service Advisors can expect:
Full training
Generous Bonus
DC Pension scheme
Life, medical and income Insurance
Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
Salary sacrifice electric car scheme with free on site electric chargers.
Previous successful applicants have been from backgrounds in: administration, insurance or customer services.
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Why join us?
At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.
We've built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk .
Company:
Unum UK
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