Job Description

About Us

We are a well-established claims management company with over

30 years of experience

, dedicated to helping clients navigate the claims process with confidence and care. Our success is built on expertise, integrity, and a supportive team environment where people are encouraged to grow and succeed.

The Role

We are looking for a

motivated Claims Handler

to join our growing team. This role is ideal for someone with at least

6 months' sales experience

who enjoys speaking with people, building rapport, and helping clients take the first steps in their claims journey.

You will work with

qualified, warm leads only

-- no cold calling -- and play a vital role in ensuring clients receive a smooth, professional, and supportive experience from first contact.

Key Responsibilities

Contact potential clients using qualified existing leads Build rapport and understand client circumstances Explain the claims process clearly and confidently Accurately gather and record client information on the CRM system Ensure all information is compliant and complete Work towards individual and team performance targets Collaborate with colleagues to continuously improve results and processes
Requirements

Minimum

6 months' sales experience

(telesales, direct sales, or similar) Excellent communication and telephone skills Strong interpersonal and organisational skills Target-driven with a proactive mindset Ability to work both independently and as part of a team Basic computer literacy (CRM and Microsoft Office) Claims or legal experience is beneficial but

not essential

-- full training provided
What We Offer

OTE of 45,000+

Uncapped commission structure Comprehensive training and ongoing support Clear progression opportunities Friendly, supportive office environment Regular company events and incentives
Job Type: Full-time

Pay: Up to 45,000.00 per year

Benefits:

Company pension Referral programme
Work Location: In person