Job Description

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Description

Is it time to open new doors in your legal journey? If so we are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated motor claims including PI from inception to settlement.###

Key Accountabilities

To effectively and efficiently manage a caseload of pre-litigated motor claims including PI from inception to settlement To support delivery of consistently high levels of service and productivity To work closely with colleagues within the firm to deliver consistently high levels of service To input accurate data and ensure data maintenance Interact and communicate with clients Mentoring, training and to be the technical referral point for other team members Auditing of files, if required.

Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.###

Experience, Skills and Qualifications

Experience of dealing with motor PI claims under the predictive costs regime is desirable Experience of the MOJ portal, stages 1 and 2 Pre-litigation experience Experience of handling claims outside of the MOJ and the predictive cost regime Experience of mentoring is desirable Experience of using Microsoft Word, Excel and email Customer service experience Excellent attention to detail Negotiation skills Communication skills Organisational skills Ability to mentor and support new starters.


Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;



Our Values

We are connected

We are Dynamic

We are Innovative

We succeed together###

Benefits

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
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About Keoghs

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.