Job Description

Introduction

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Are you an experienced professional in the reinsurance industry looking for a new challenge?

We are seeking a dedicated individual to join our Asia Pacific team within Reinsurance as a Claims Technician. This pivotal role is based in Ipswich and involves daily interaction with our London and regional offices within Asia, as well as our clients in the Asia Pacific regions. The successful candidate will have facultative reinsurance experience.

If you are passionate about claims management and are eager to contribute to a leading global insurance brokerage, we want to hear from you! Apply now to join our team and make a significant impact in the world of reinsurance.

How you'll make an impact

Promptly receive and action client claims or cash call instructions, ensuring effective communication to acquire swift agreement. Advise, update, and negotiate claim agreements with reinsurers in accordance with contract conditions. Manage and resolve queries from clients and reinsurers, escalating when necessary to ensure timely resolution. Build and maintain strong relationships with clients, third parties, and reinsurers, working closely with the Client Service Manager and/or Operations Director. Collaborate with Placement Support and your team to deliver exceptional client service to Gallagher Re clients. Ensure all correspondence is stored on E-filing and necessary documents are attached to the Open Twins processing system. Support Account and Settlement associates to ensure timely and secure handling of client monies. Perform Second Pair Of Eyes (SPOE) checks and adhere to all standard Group policies and procedures, including CEM and regulatory requirements.

About You

Educated to A level standard or possess relevant industry experience. Experience in facultative insurance. Familiarity with broking systems, Intermediate IT skills, particularly in Microsoft Office. Excellent interpersonal skills, both written and verbal. Strong attention to detail and ability to prioritize tasks effectively. Ability to work both independently and as part of a team, with a willingness to learn and grow. Strong relationship-building skills with brokers, clients, and markets. Good time management skills to meet timeframes and balance multiple responsibilities. Technical knowledge of reinsurance policies relevant to your business unit. Willingness to travel to London periodically. Eligibility to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.


Below are the

minimum core benefits

you'll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.


We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.


Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.


Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.