Job Description

Kennedys is looking for a Claims Handler to join their Commercial Claims Team. This is a fantastic opportunity to join a market leading team, working on a variety of different cases with excellent long term progression opportunities. You will be able to work from home frequently with travel to either the Taunton or Bristol office as and when required.



Typically claims handlers work on a mixed portfolio of claims made against professionals on behalf of leading insurers, acting under a delegated authority for pre-litigated matters from first notification of loss to resolution. Claims handlers continue to manage claims that fall outside of the delegated authority as an agent for the insurer client reviewing and managing panel appointment and reporting. Each claims handler will need to develop a broad knowledge of legal issues in respect of a variety of case types. The role demands the ability to understand and deliver a first class service to insurers and provide support to the relationship management of the client for the firm.

Team

Kennedys' Claims Handling team is one of the leading, most experienced claims handling teams in the UK, Ireland and internationally. Our team, based in Taunton, Bristol, London and Ireland handle claims on behalf of major international insurers, brokers, managing general agents and insurer -led schemes. We deal with thousands of notifications and our claims handlers provide pro-active, responsive, and cost-effective claims services, driven by a desire to provide outstanding client service.

Lines of Business

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Surveyor Engineers Solicitors PI Insurance Broker Construction professionals Barristers First party cyber Architects Accountants International businesses ATE/BTE Contingency Directors & Officers Medical Malpractice

Responsibilities

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Claims Handling of professional indemnity in accordance with Kennedys guidelines, advising on coverage and potential to impact Kennedys client's and recommending strategy to bring them to a timely and effective resolution to ensure favourable outcomes; Preparing detailed technical referrals including coverage and reserving recommendations for Kennedys Clients' and their Capacity; Instructing and monitoring service suppliers, including external legal counsel, panel firms and adjusters and controlling expenditure; Providing support to Kennedys Client's Underwriters including advising on claims related information, updating on trends, attending claims review meetings as required; Ensuring full compliance with all Kennedys service standards and ensuring that Claims Handling is conducted with regard to the relevant regulatory compliance; Relationship building, developing Kennedys market recognition and promoting the Claims Team (including participation in industry conferences/committees, by way of attendance or presentation, market meetings, meetings with brokers and insureds); Assisting in the mentoring, training and development of Assistant Claims Handlers and Technicians; Actively participating in and contributing improvements to the claims processes and systems whilst promoting best practice and reduce the level of non-value added tasks undertaken by Claims Handlers.

Required experience

A good track record in handling professional indemnity and directors' and officers' claims; Ability to understand and apply regulatory and legal requirements Appropriate technical expertise and analytical skills; Coverage knowledge with ability to make own determination/challenge lawyers; Excellent verbal and written communication skills Ability to solve problems and make decisions; Strong team player who identifies and proposes solutions to problems; Ability to develop excellent working relationships with a variety of internal and external stakeholders; Microsoft Word, Excel, Power Point, Outlook and ECF.

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.


where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.*