Job Description

Expert Property Care is excited to announce an opening for an experienced Claims Handler to join our Insurance Team and provide exceptional service to our insurance clients.

Role Responsibilities:

Communicate with clients, addressing queries and providing necessary information Accept, raise, and manage work orders from clients Schedule appointments with residents/clients Work closely with the Contracts Manager to schedule operatives' work Work closely with surveyors and other claims handlers as part of a team Liaise with operatives and tradespeople to ensure smooth execution of work Keep client portals and internal systems updated with the current status of all claims

Requirements:

GCSE Maths & English Grade C or above (or equivalent qualification) Experience of working with Microsoft Office Excellent communication skills Experience in a similar role and/or knowledge of the building industry (preferred but not essential)
This position is based at Carpenders Park, Watford, working Monday to Friday, 8am to 5pm.

If you are organized and detail-oriented with a passion for delivering top-notch service, we'd love to hear from you!

Salary: 26k - 30k depending on experience.

If you apply for this position your CV will be kept on our records for up to 6 months in order for us to evaluate you for the position you have applied and consider you for future positions which arise that you may be suitable for. If you do not consent to your data being kept on our records, please state this in the covering letter section when applying for the position. If, at any time you would like us to stop retaining your data, please advise us in writing or by email and we will destroy any records we have on you.

Job Type: Full-time

Pay: 26,000.00-30,000.00 per year

Schedule:

8 hour shift Day shift Monday to Friday
Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person