Job Description

Job Title: Claims Philosophy Developer

Contract Type: Permanent

Location: Edinburgh or Glasgow or Alderley Edge (Wilmslow) or London

Working style: Hybrid 50% home/office based

We have an exciting opportunity for a Claims Philosophy Developer to join the Protection Proposition Design Team at Royal London. The role holder will be responsible for developing and improving our claims philosophy and practices in line with Royal London's business and propositional goals.

About the role

Lead the delivery of improvements to claims philosophy from design to implementation Provide technical support and guidance to internal and external stakeholders Support senior leaders in implementing and embedding the Risk Management System Establish, develop and maintain relationships with key internal and external stakeholder e.g. reinsurers, proposition team, Group Customer Services Ensure key business risks are fully understood, controlled and mitigated on the team to ensure local plans are delivered and we meet our regulatory requirements Use data to understand trends and inform change

About you

Expert in Life, CI and disability claims assessment and management A detailed knowledge of Risk Management practices and control mechanisms Experience of philosophy and/or proposition development A sound understanding of legal and regulatory matters that affect claims and underwriting Driven to deliver excellent customer outcomes An ability to use data to inform and support philosophy developments Good planning, co-ordination, and organisation skills Good people management skills Ability to listen, communicate, challenge and influence team members, immediate peer group and senior business management Relationship and stakeholder management skills


If you think you would be a great fit for our data team at Royal London but don't meet all the requirements of the role, please get in touch as your application will still be considered.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.