Based across Midlands including Birmingham, Coventry and Leicester
We're looking for a dynamic and experienced
Cleaning Account Manager
to join our growing
Chequers division
, overseeing a new
housing association contract
across multiple residential and communal sites.
In this pivotal role, you'll lead and support a team of cleaning operatives, ensuring all locations are consistently maintained to the highest standards. You'll be the driving force behind daily operations—motivating your team, managing performance, and delivering exceptional service across the board.
As a
Cleaning Contract Manager,
you will be responsible for:
Maintaining strong client relationship with high levels of satisfaction
Providing and maintaining the quality-of-service delivery
Managing, recruiting, and coaching local service teams
Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
Be responsible for ensuring Health & Safety procedures and legislation is adhered to
Looking for opportunities for continuous improvement, cost savings and account growth.
As a
Cleaning Contract Manager,
you will have the following expertise and attributes:
Excellent interpersonal communication and people management skills
Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
Experience with financial forecasting, budgeting, and analysis
Working knowledge of Health and Safety systems in the cleaning industry
Ability to work to tight timescales
Strong commercial awareness, financial management, and IT literacy
Passionate, flexible, trustworthy, and innovative.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:
Employee Ownership - You are part of our success!
24/7 GP access, plus mental health, wellness, financial, and legal support
Two paid volunteering days per year - Give back to a cause that matters to you
Exclusive perks and discounts - More than 250 deals available
Ongoing training and development - From apprenticeships to leadership programs
Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help...
Please note: Security clearance (DBS) is required for this role
Application question(s):
What is your notice period?
What are your salary expectations for this role?
What is your current salary?
Licence/Certification:
Driving Licence (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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