Job Description

Nisbets Limited are currently recruiting for an Clearance Deputy Manager to join our Retail team at our NCEC store.

This is a fantastic opportunity for a motivated and organised individual to lead the End-of-Line (EOL) department, driving sales of slow-moving or unwanted products while delivering a first-class customer experience.

The successful candidate will have experience in retail or operational environments, with a strong focus on team leadership, customer service, and commercial performance. They will be responsible for managing the day-to-day operations of the EOL department, supporting the Store Manager, and ensuring high standards in stock presentation, pricing, and health & safety compliance.

This role is store-based at our NCEC location.

Key Accountabilities

Implement and drive the Store Manager's strategic sales plan, exceeding EOL targets. Lead and motivate the EOL team to deliver excellent customer service and high productivity. Support the Store Manager during holidays or absence, taking on key responsibilities. Ensure optimal stock presentation, pricing accuracy, and housekeeping standards. Manage team performance through regular one-to-ones, coaching, and development. Maintain compliance with company policies and procedures. Contribute to store KPIs including revenue, conversion, and footfall. Support audit success through proactive planning and mock audits.

Capabilities, Skills and Experience Required

Essential:

Experience in customer service within any sector. Supervisory experience, including delegating and organising workloads. Understanding of retail or operational environments. Experience working with targets and KPIs.

Preferred:

Retail or warehouse experience. Knowledge of hospitality and warehouse processes. Rota management and first point of escalation experience.

Attributes:

A positive, can-do attitude with a passion for motivating teams. Organised and adaptable with strong time management. Excellent verbal and written communication skills. Basic IT, numeracy, and literacy skills. A proactive approach to problem-solving and continuous improvement.

At Nisbets, we value diversity and are committed to creating an inclusive environment. We welcome applicants from all backgrounds and perspectives.

Please note:

This role involves physical activity, including standing for extended periods and lifting items up to 25%. Reasonable adjustments will be made where necessary.



About Us



Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.

Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK's market leader today - it's always been our determination to hit whatever goal we set ourselves, no matter how big. And we've done it time and time again.

We're looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We're determined to take the next step. But we need your help to do it. It's all about you.

If you're looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you'll test your skills and then develop them further than you thought you could - Nisbets is for you.

You'll be pushing the boundaries with us, day in day out. You'll work in a fast-paced, ever changing environment. You'll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you'll be working in a family-owned business that isn't afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.