Job Description

Overview

We are seeking a dedicated and results-driven Client Manager to join our dynamic team. In this role, you will be responsible for nurturing client relationships, ensuring their needs are met, and driving sales growth. The ideal candidate will possess strong leadership skills and the ability to communicate effectively with clients and internal teams. You will leverage tools like Salesforce to analyse client data and develop strategies that enhance customer satisfaction and retention.

Duties

Develop and maintain strong relationships with clients, acting as their primary point of contact. Collaborate with sales teams to identify opportunities for upselling and cross-selling services. Utilise Salesforce to track client interactions, manage accounts, and analyse sales data for informed decision-making. Prepare and deliver presentations to clients, showcasing our products and services tailored to their needs. Conduct regular check-ins with clients to ensure satisfaction and address any concerns promptly. Lead initiatives aimed at improving client experience and engagement through feedback analysis. Work closely with internal departments to ensure seamless service delivery that meets client expectations.

Requirements

Proven experience in a client management or similar role within a sales environment. Strong leadership skills with the ability to motivate and guide teams towards achieving targets. Excellent communication skills, both verbal and written, with a knack for building rapport with clients. Proficiency in Salesforce or similar CRM software is highly desirable. Ability to analyse data effectively to inform strategy and improve client outcomes. A proactive approach to problem-solving with strong organisational skills. A commitment to delivering exceptional customer service while driving business results.
If you are passionate about fostering client relationships and have the skills required for this role, we encourage you to apply!

Job Types: Full-time, Part-time

Pay: 30,000.00-35,000.00 per year

Expected hours: 37 per week

Benefits:

Casual dress Company pension Flexitime Free parking On-site parking Sick pay
Schedule:

Monday to Friday
Work Location: In person

Reference ID: L@tws