Job Description

DSNM Ltd are recruiting for the role of CLIENT ACCOUNT MANAGER to work within our growing team. We are a management company for Superyachts specialising in navigation based near Winchester and are looking to expand our team. dsnm proudly offer a dynamic and friendly working environment with good career opportunities.

Are you looking for a new opportunity with a company that is forward thinking, progressive and committed to providing the best service for its customers?

Are you passionate about attention to detail and have proven experience in customer service ?

Do you thrive as part of a team and value reliability, positivity and treating colleagues and customers as you would like to be treated ?

Main job responsibilities will include:

Administrative assistance which will include keeping yachts updated with charts and publications, dealing with enquiries, management of client files. Liaising with yacht captains and other crew members.

No previous marine experience is necessary for this role as full training will be given, but we have listed below some essential qualities we look for in our future team members....

Experience in a customer service role

Fluent English spoken/written communication skills

Team player with skills to work independently and from your own initiative

Precise attention to detail

A proven ability and confidence to use Microsoft Office products

A dynamic learning nature with an open mind to training

High standards of presentation in work and ability to multitask

Full driving license

Applicants must be based in the UK

Working Hours: 40 per week
Based: at dsnm HQ (SO21 2RH, Hampshire)
Starting salary: 26,000 - 28,000 depending on experience per annum (probationary period of 3 months) plus a substantial increase once fully trained

Holiday: 29 days including bank holidays + Long service allowance (after 3yrs service)+your birthday off if it falls on a working day

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Additional leave Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Work Location: In person

Reference ID: Client Account Manager