Job Description

Job Summary

We are seeking a Client Accounting Manager to join our Finance team, who will report to the Head of Finance. This full-time position plays a key role in managing client and partner relationships, overseeing invoicing and reconciliations, and ensuring effective collaboration with internal and external parties.

Duties

Client Management

- Ensure current client's finance requirements are consistently met

- Gather requirements, define Finance processes, and set expectations for new clients

- Attend quarterly and / or adhoc client meetings

- Raise monthly and / or adhoc sales invoices

- Where and when required. provides financial support and data analysis tor Clients that will assist in driving performance; and managing financial risks and processes

- Reconcile client and holding bank accounts, ensuring they are suitably cleared down

- Support credit control and cash flow management

Partner Management

(Debt Collection Agencies, Solicitors, Enforcement Agencies):

- Ensure current and new partners can meet client requirements for invoicing, cash remittance and data reconciliation

- Assist partners with financial queries and provide process guidance

- Arrange ad-hoc onboarding meetings with new partners

- Support payment processing, and purchase ledger management

Departmental Collaboration

- Working closely with Client Services, Operations and I.T to align processes and reporting

- Acts as an advisor to other departments, translating financial data into actionable insights to support decision-making and operational business.

- Ensure contractual obligations and SLA's are met, identifying opportunities for additional services

Additionally

- Maintain compliance with financial regulations, and review internal controls

- Recommend system and process improvements

- Adhoc project work relating to operational efficiencies / enhancements

- Respond daily to internal and external communication via email or phone

- Support wider finance tasks as required, and uphold Consumer Duty standards

- The role requires analytical and communication skills to bridge the gap between finance and non-finance teams.

Required skills/experience:

The ideal candidate will:

Have strong interpersonal and communication skills both written and verbally

Have proven experience in a similar role

Be versatile and flexible to adapt to new tasks

Be a proven multi-tasker, with problem solving and analytical skills

Have excellent attention and knowledge would be beneficial:

- Knowledge of the Collections & Recoveries Industry

- Understanding of Data Protection legislation and requirements of standard ISO27001

Requirements: As Qualco operates within the Financial Services Industry any employment offer is subject not only to the usual legal checks (Right to Work and proof of address) but also a clear DBS, Adverse Credit Check and employer references.

Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Bereavement leave Casual dress Company pension Free parking Health & wellbeing programme Life insurance On-site gym On-site parking Private dental insurance Private medical insurance Referral programme Shuttle service provided Transport links
Work Location: In person