Job Description

The role

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NFU Mutual's West Essex Agency is seeking a Client Adviser

22,000- 32,000 Salary (dependant on experience)

Full time

Permanent

Location: Takeley

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.

About the Agency

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

About the Role

We are recruiting for a Client Adviser to join our small but dynamic office. As a Client Adviser within our vibrant team, you'll play a key role in the success of a local business. You'll specialise in insurance and financial services, build relationships and ensure our customers are always well cared for.



Providing exceptional customer service, you will handle new enquiries, alterations and renewals. You will also maximise inbound sales opportunities by cross selling insurance and financial services to existing clients. You will receive commission on new business sales.

About You

If the following skills relate to you and you'd relish the challenge of being part of our hard working and ambitious team, please get in touch:

A positive 'can-do' attitude An eye for detail Comfortable working within a regulated environment An ability to learn and retain information Confident working across various software A fast learner


You will also have a minimum of 5 GCSE's at Level 5 / Grade C or above including English Language and Mathematics.

Benefits

The salary will be 22,000 to 32,000 depending on experience. The position will be full time, Monday to Friday, 9am to 5pm with a one hour lunch break. However we would consider part time or a job share.



The holiday allowance is 25 days, plus bank holidays and you will also receive an additional days holiday to be taken on your birthday. Following probation, you will receive Bupa health cash plan benefits.



To apply please email your CV and covering letter to kate_evans@nfumutual.co.uk.

Closing date 31st October 2025.

Please note you will be employed by an Agent of NFU Mutual and not by NFU Mutual directly.