Job Description

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.
We are looking for a customer advisor, on a permanent, full-time contract, as soon as possible for our Bicester store.
Job responsibilities and activities
Under the supervision of the Manager, your missions will include :

• Welcome and advise a demanding clientele with professionalism, offering a personalized and unforgettable experience;
• Embody excellence as a role model for the team, conveying the quality values specific to our brand;
• Ensure scrupulous compliance with company processes, guidelines and standards, in order to maintain the brand's prestigious image;
• Manage merchandising and inventory with care and precision, ensuring optimal layout and impeccable product presentation;
• Achieve and surpass sales targets, by developing strategies geared towards commercial excellence;
• Master performance indicators and use steering tools with expertise, to ensure optimal management and continuous growth.

Skills and experience

• You have at least 2 years' experience in the luxury goods sector, enabling you to achieve excellent sales performance while offering quality service.
• Versatile, available and rigorous, you are attentive to the needs of our customers to better advise them and win their loyalty.
• Your dynamism, professionalism and taste for a challenge are essential assets for success in this role.
• A second language is a plus.

#MM
Privacy policy available here: apps.otb.net/hr-gdpr/
Privacy policy available here:
Location:
Bicester, GB
Seniority: Professional
Employment Type: Full time
Function: Retail