Job Description

Leeds

United Kingdom

Operations

Full time

8/27/2025

J00170602

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.


Ready to make a great first impression? As a

Client Boarding Manager

at Equifax, you will be the driving force behind a seamless and successful client onboarding experience. You'll manage the entire implementation and boarding stage for new and existing clients, guiding them through the deployment of our cutting-edge API solutions. This is a critical role where you'll act as the central point of contact, coordinating between clients and our internal Sales and Analytics teams to ensure a smooth transition and set the stage for a long-lasting partnership.

What You Will Do

You will own the client onboarding journey from start to finish, ensuring a world-class experience. Your key responsibilities will include:

Lead the Onboarding Journey:

Manage the end-to-end client boarding process, acting as their primary contact and ensuring all expectations are met.

Internal Coordination:

Liaise with diverse internal teams to coordinate all functional areas required for a successful client implementation.

Risk Management:

Proactively identify and resolve risks and issues that arise during the boarding phase to prevent delays, managing the impact of any changes.

Project Planning:

Create and manage clear project plans, RAID logs, and timelines to ensure the onboarding process stays on track.

Stakeholder Engagement:

Build strong, credible relationships with internal stakeholders, working together to deliver solutions and a positive client experience.

Process Documentation:

Ensure all project and client documentation related to the onboarding is accurately maintained and updated.

What Experience You Need

To succeed in this role, you must have:


Strong client-facing delivery experience. Proficiency in MS Office and/or Google Workspace.

What Could Set You Apart

To really stand out, you will have:


Previous experience specifically in client API delivery. Financial data knowledge
If you excel at managing projects and building client relationships from the ground up, we encourage you to apply now to become our next Client Boarding Manager!

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!




We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.


Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.


We work to help create seamless and positive experiences during life's pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.



Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.