Milsted Langdon LLP, originally established over 35 years ago, is one of the leading independent firms of Chartered Accountants and Business Advisers in the Southwest. We have offices in Taunton, Bath, Bristol, London, and Yeovil.
At Milsted Langdon we offer professional excellence, working with clients across a range of industry sectors, including sole traders, partnerships, and limited companies. Our roles provide opportunities for growth and career progression, as well as learning, a good work-life balance and personal development.
Role overview:
As a Client Care Administrator, you will play a crucial role, your organisational skills, ability to build rapport, and willingness to take on responsibility are key to success in this role. You will:
Assist with onboarding of new clients
Liaise with clients to chase information, records and return of forms
Provide administrative support, including drafting client communications, engagement letters, and company secretarial forms using standard templates
Build and maintain positive relationships with clients, team members, and external stakeholders
Respond to client inquiries, resolve issues, and ensure a smooth client experience
The full job description for this role will be sent prior to interview stage.
Key Skills & Competencies
Excellent time management and attention to detail
Strong verbal and written communication skills
Collaborate effectively with colleagues and contribute to a positive work environment
Willingness to learn and take on new responsibilities
A high level of professionalism to deliver client service excellence
Proficiency in Microsoft Office Suite
A positive attitude and a commitment to delivering outstanding client care
Qualifications:
Previous experience in a similar administrative role (preferred).
Benefits:
In return we offer a range of benefits, competitive salary, and the potential for flexible working, more details can be found on our company website:
Company pension
Group Life Assurance
Cycle to work scheme
Gym discounts
Shopping discounts
An employee assistance programme
Health & wellbeing cash plan
Payment of professional annual subscriptions relevant to your role
Free on-site parking
Paid volunteer time
If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk .
Job Type: Full-time
Benefits:
Company events
Company pension
Cycle to work scheme
Employee discount
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Referral programme
Sick pay
Schedule:
Monday to Friday
Application question(s):
Please state salary expectations
Education:
A-Level or equivalent (preferred)
Work authorisation:
United Kingdom (required)
Work Location: In person
Application deadline: 19/06/2025
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