Job Description

Client Care Advisor (Maternity Leave)
Lowesmoor House Vets, Worcester, Worcester, West Midlands
Discipline: Non-clinical Support
Part Time
12.25ph
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Passionate about pets and delivering excellent customer service?

We are looking for a part-time experienced Veterinary Receptionist to cover maternity leave to join our small, friendly team in Worcester.
The rota involves working 5 hours per week worked over Wednesdays from 15:15pm-19:15pm shift and 1 in 4 Saturdays from 08:00am- 12:00pm.###

About the position

The core element of the role is direct contact with Clients in the Practice and over the phone in addition to phone and email communication.
Other tasks include maintaining the appointments diary, ordering supplies, promotion of health care plans and making Clients aware of pet insurance options and liaising with the Nurses and Vets to Triage Patients where needed.
Have a look at our website www.lowesmoorvets.co.uk to find out more about us, or take a peek at our facebook page.###

Lowesmoor House Vets

Our friendly experienced team provides Small Animal individually tailored care to patients and the highest standard of Client care. We have an expanding client base and we are keen to bring in new talent to explore new ideas and methods to improve the overall offering to our Clients and Patients. The Lowesmoor team works closely together with an established respectful workplace culture providing mutual support for each other.
We currently have 3 experienced receptionists who provide cover from Monday to Friday and Saturday mornings.###

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care

Lowesmoor House Vets, Worcester
18 Rainbow Hill, Worcester, Worcester, WR3 8LX, United Kingdom

Animals treated

Dogs, cats & small pets
Exotic Friendly