Client Care Advisor

Milton Keynes, ENG, GB, United Kingdom

Job Description

Do you thrive in a busy and challenging workplace where everyday is different?

As part of our friendly, reception team, you will be the face of our growing vet practice.

You will be the first point of contact for our clients, and their pets, whether that is on the 'phone, in person, handling emails or even via our digital practice What's app system.

All training will be provided, however the following tells you what we require from a successful candidate

Attributes



You will have a positive, can do attitude

You will put clients at the heart of every day

Enjoy working as part of a team

Keep a cool head under pressure

Demonstrate sensitivity where clients and their pets are anxious

Comfortable with IT systems

Communication Skills



You will be confident on the 'phone

Excellent written skills

Able to build good working relationships

Be able to confidently promote products and services

Qualifications



We require GCSE Maths and English Grade 5 or above

Desirable



Experience in a customer-facing environment

Money handling/banking experience

Job Types: Part-time, Permanent

Pay: 12.21-12.50 per hour

Expected hours: 26 per week

Additional pay:

Quarterly bonus
Benefits:

Company events Company pension Cycle to work scheme Employee discount Free parking On-site parking Sick pay Store discount
Schedule:

Monday to Friday Weekend availability
Application question(s):

Are you available to work a fixed work pattern- Monday (8am-4pm), Thursday (12-8pm), Friday (8am-4pm) and every fourth weekend (Saturday and Sunday)? Why do you want to work for Vets4Pets?
Experience:

Customer service: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 21/03/2025
Expected start date: 01/07/2025

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Job Detail

  • Job Id
    JD3241010
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Milton Keynes, ENG, GB, United Kingdom
  • Education
    Not mentioned