Job Description

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Euromonitor International is the leading independent market research company providing strategic intelligence on industries, companies, economies and consumers around the world. If you are looking for a role with LONGEVITY / STABILTY and CAREER GROWTH (and beyond that an unmatched culture that we work hard to uphold for our employees work / life balance) we may be what you have been searching for\xe2\x80\xa6.

What we can offer you;

• Work for a global company, build relationships internationally, have access to ongoing training and career growth opportunities.
• Offices in central London and TRUE flexible working hours, including flexi Fridays all year round.
• Opportunity to further a career in a commercial, sales-driven role.

Brief Overview of the role:

The Client Development Associate (CDA) plays a critical and unique role at Euromonitor International. They are responsible for driving new leads and opportunities across a territory of approx. 10-20 accounts which have a global and regional presence. The key focus of the role is to develop these accounts through pro-active outreach, prospecting and lead generation to support engagement with key stakeholders, embed Euromonitor capabilities and Passport (product) and partner with Senior Client Consultants to drive new revenue generation.

Working from a named list of existing clients within the F1000 alongside a group of seasoned Senior Client Consultants, the objective will be to identify new contacts and potential leads that could be developed into opportunities to expand the client\'s current subscription or engage with our consulting solutions.

The primary focus will be on revenue generation activities but should also answer data queries and support with client Passport engagement CRM tools, technical support and industry research teams will need to be leveraged where required, to fulfil on these activities.

Revenues will come from:

• Prospecting, identifying and qualifying leads for consulting opportunities as well as syndicated data system upsell through cold calling and email outreach. These will then be passed on to Senior Client Consultants for opportunity conversion and closure
• Managing and responding to inbound requests from clients; working directly with our research team to help clients better leverage and understand our data and analysis.

This is a proactive, commercially driven role where success is ultimately measured in revenue generation and sales activity. The individual must be confident and self-motivated, and keen to work closely with senior colleagues as well as clients to drive the commercial agenda.

Key responsibilities:

Product Knowledge

• Understand and succinctly explain all Euromonitor\'s databases as well as consulting capabilities, identifying relevant client needs that can be met through Passport or Consulting solutions.
• Prospecting and generating new leads and opportunities across existing client base
• Expanding our contacts beyond existing sources, identifying and developing a tailored value proposition for various areas within our clients\' organisations
• Rigorous lead qualification, identifying both business need and appetite to spend, as well as good judgement of feasibility for Euromonitor to meet the client need
• Conduct compelling, though-provoking client outreach to engage new and existing contacts with Euromonitor content with the goal of identifying leads for further development
• Presenting a benefit-led approach to engagement and being able to clearly illustrate how information is applicable)
• Able to use polite persistence to engage difficult to reach Associates, positioning Euromonitor in a compelling light and identifying multiple ways to assist/address obstacles that present themselves along the way

Sales Process

Client Organisation Understanding

• Developing an understanding of company organization structure, able to prioritise across accounts and identify key stakeholders
• Building credibility and developing relationships across the client portfolio
• Setting the standard for a consistent and proactive dialogue with end users, influencers and decision makers
• Can challenge clients to constructively broaden their perspective

Intangibles

• Willingness to learn from colleagues with global backgrounds and diverse experiences
• Identify gaps in personal development for future growth, willing to work with management and senior sales leaders to tailor personal career opportunities
• Number of qualified sales leads provided to Senior Client Consultants - Monthly & Quarterly
• Number of engagement calls conducted by CDA - Monthly & Quarterly
• Number of calls across the portfolio - Monthly & Quarterly
• Number of new users / contacts registered on Passport or in the CRM - Monthly & Quarterly
• Incremental revenue / upsell against a target - Annual
• Knowledge of clients\' businesses.
• Territory strategy, account prioritisation and clear plan to execute.

Performance measures:

• Number of qualified sales leads provided to Senior Client Consultants - Monthly & Quarterly
• Number of engagement calls conducted by CDA - Monthly & Quarterly
• Number of calls across the portfolio - Monthly & Quarterly
• Number of new users / contacts registered on Passport or in the CRM - Monthly & Quarterly
• Incremental revenue / upsell against a target - Annual
• Knowledge of clients\' businesses.
• Territory strategy, account prioritisation and clear plan to execute.

Requirements:

• Excellence in current role, goal oriented and consistently at or over target
• 2yr+ of sales experience
• Hungry to learn, self-motivated, and resilient
• Comfortable interacting with Associates within various levels and functions
• Highly organised with excellent time management, managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction.
• Strong communication (both verbal and written) and diplomacy skills
• Ability to use Salesforce effectively
• Knowledge of consumer market trends and dynamics are preferable
• Ability to effectively collaborate with internal colleagues
• Intellectual curiosity, along with a competitive spirit
• Willingness to travel (

25%) * Ideally additional European languages

Benefits:

Why work for us

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Euromonitor