Job Description

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity.
The purpose of this role is to provide support and assistance in all areas of managing your client's business and keeping day to day activities running smoothly. Your responsibilities will be split across iProspect fashion clients.
This role will allow you find and establish your strengths in client leadership and offline campaigns (print, out of home, publishing display) planning whilst providing support to the wider team in delivering innovative and creative media campaigns.
:

• Supporting the delivery of outstanding client service across the Kering portfolio- working with the Senior Client Manager to respond promptly to client whilst adhering to all SLAs.

• Responding in a timely and accurate manner to client requests for information, working seamlessly with internal stakeholders and colleagues across the network in order to deal with their requests.

• Oversee offline campaigns end-to-end (print, out of home, publishing display)-- from planning and briefing through activation, optimisation, and reporting -- ensuring all work is accurate, timely, and strategically aligned.

• Coordinate daily with brand, channel, and wider dentsu/iProspect teams to maintain clear communication, provide proactive updates, and ensure seamless delivery across all workstreams, acknowledging all requests within the same day

• Liaise daily with brand and channel teams, ensuring clear communication, proactive updates, and seamless delivery across all workstreams.

• Maintain and update key documentation, including the Kering status sheet, tracking and spec sheets, and Dentsu Connect, ensuring all campaign and finance information is correct and up to date.

• Lead status calls and present campaign updates, RTB & PCA upfronts, highlighting key insights and learnings.

• Manage monthly competitor reporting and ensure all PCAs and related tasks are briefed, checked, and delivered to a high standard.

• Support the finance process by managing requisitions, MEAs, and spend commitments in collaboration with the DGS and Operations teams.

• Coordinate media owner meetings to stay across new opportunities and ensure all proof-of-media requirements are fulfilled.

Qualifications + Skills
Digital Marketing / Media knowledge & experience (Agency and/or Client side)
Experience of working with teams responsible for delivering client needs.
Good understanding of different media channels
Exceptional communication skills, both written and verbal.
Ability to prioritise multiple tasks/requests and deliver work to tight deadlines.
Strong client centric service ethic
What we offer

• This is a permanent role.
• The team is based in our Manchester office but operates under hybrid working arrangements.
• As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

iProspect, a dentsu company, we're not just any global digital-first end-to-end media agency. We believe all advertising is about performance, and all advertising can and should build brands today, and in the future. We apply a performance mindset to all media to accelerate brands. We identify the opportunity at the intersection between brand & performance marketing, unlocking maximum effect to ensure every penny doesn't just drive commercial success but drives positive change for the brand too. When it comes to our people, nurturing talent and championing diversity across the business, in the UK and around the world, is a defining characteristic of our mission to take action and achieve a better world for everyone. Our agency is made up of a bunch of diverse, forward-thinking and ambitious experts across business intelligence, strategy and planning, and marketing activation, who come together to accelerate growth for our amazing clients through a performance mindset.
Inclusion and Diversity
At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location: Manchester - Bonded Warehouse
Brand: Iprospect
Time Type: Full time
Contract Type: Permanent

Skills Required