Job Description

Are you data-driven and customer-centric?
Do you enjoy building solid relationships resulting in revenue and growth?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
At LexisNexis UK, our Go to Market team is responsible for targeting and selling to our core markets and partnering with our customers to mitigate risk, increase efficiency and drive growth.
About the role
A fantastic opportunity has arisen to join the Trade and Export Team as a Desk Based Account Manager within the Go to Market function at LexisNexis. This is a high performing team with demonstrated success, who sustainably grow revenue from a range of existing firms and new business accounts across the Caribbean market, Gibraltar & the Channel Islands, to deliver or exceed an agreed set of financial targets and business objectives.
Responsibilities:
Our Account Executives act as the key point of contact for their customers, building effective relationships to enable them to retain, upsell and identify new opportunities for revenue growth from new and existing accounts.
Leveraging an automated process and Customer Relationship management systems, with the aim of promptly resolving day-to-day operational and customer challenges to drive up customer satisfaction
Reduce attrition, achieve & exceed revenue targets.
Contribute to the development and implementation of our Customer Touchpoint Journey and marketing programmes to increase awareness, purchasing and retention of our services.
Requirements:
You have demonstrated experience of pro-active selling and negotiation of commercially sound contracts within a B2B sales environment
You have solid experience of retaining and growing customers in a desk-based sales environment with the ability to build lasting and trusting partnerships with customers and the ability to secure new business from new accounts.
Demonstrable ability to spot commercial opportunities, with strong customer services and sales support background.
You have excellent communication skills essential, as well as time management and planning.
You are a highly organised individual who can work autonomously - the role requires concurrent management & tracking of multiple points of customer engagement
You are comfortable working in fast paced target driven environments - the roles requires tenacity and a desire to engage those who may not initially see the value in what we can offer
What can we offer you:
Uncapped commission structure
The opportunity to work in fast-paced, dynamic environment within a global corporate organisation
A robust onboarding plan with ongoing development opportunities to help you progress and reach your career goal
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
LexisNexis UK is about being a part of something bigger. It's about being able to push boundaries to new levels through delivering authoritative content with cutting-edge technology and software tools, allowing our customers to quickly find the answers they are searching for. LexisNexis, a division of the global publishing company RELX Group plc, (FTSE 50), is a leader in professional publishing and a pioneering solutions provider specializing in solutions for the legal, tax and accountancy sectors.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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