(Sales & Relationship Management) to join our London office, focusing on our Banking & Capital Markets clients. This is a client-facing role that combines
strategic relationship management
with
commercial growth responsibilities
. The successful candidate will act as a trusted advisor to clients while also driving revenue by identifying, developing, and closing new opportunities
G MASS Consulting is a specialist resource augmentation consultancy focused on Financial Services. We partner with clients across banking, capital markets, investment management, and the London insurance market, helping them achieve success by providing expert consultants, industry knowledge, and innovative solutions
ace is the financial services sector's first dedicated Post-Digital Advisory, positioned to help financial institutions harness emerging technologies to achieve real competitive differentiation. ace is a G MASS business - this role will cover both G MASS Consulting and ace capabilities
NB: This role does not involve selling financial products (e.g., equities, FX, derivatives, or banking products). It is focused entirely on selling professional services, consulting, and resource augmentation to financial institutions.
Key Responsibilities
1. Relationship Management & Account Growth
Build, manage, and deepen relationships with G MASS key clients and high-potential prospects
Act as a trusted advisor to senior stakeholders, demonstrating credibility and insight
Ensure governance and oversight of consultants and service delivery on client engagements, relevant to your key accounts, maintaining satisfaction and service quality
Map client accounts, thoroughly understanding their strategy, organisation structure, performance, culture & way of working
Provide industry insight by staying abreast of trends, regulatory change, and market challenges; becoming the in-house thought leader for your accounts & sector
Bring value to every client interaction by asking the right questions, uncovering challenges, and offering solutions tailored to client needs
2. Business Development & Sales
Identify and qualify new opportunities within existing accounts and targeted prospects
Drive account growth by aligning G MASS and ace consulting, advisory and resource augmentation services with client objectives
Prospect into new functional areas, navigating client organisations to establish new relationships
Develop account growth plans to deliver account and sector financial targets
Collaborate with resourcing, business management, and technology teams to progress and close opportunities, owning these from start to finish
Maintain and grow a healthy sales pipeline, ensuring balance between short-term wins and long-term strategic growth
Lead the creation of Statements of Work (SoWs), proposals, and scoped service offerings
3. Commercial Discipline & Execution
Use Monday.com CRM to track opportunities, maintain accurate pipeline data, and create transparency across the business
Work with marketing, lead generation and partners to generate leads, campaigns, and opportunities
Ensure financial targets (revenue and gross profit) are met, while prioritizing long-term relationship value
Understand utilisation, delivery economics, and margins associated with consulting and resource deployment
Requirements
Experience / background in consulting firms, specialist resourcing providers, services-led tech or data vendors, managed service providers, and firms selling into Operations, Risk, Compliance, Finance, or Technology functions within banks / capital market organisations
Experience running SoWs, proposals, scoping work, and shaping service offerings (not financial products)
Strong relationship-building skills with the ability to influence senior decision-makers
Track record of identifying opportunities and achieving sales growth in a services-led environment
Ability to combine consultative selling with commercial drive
Strong account planning, organisational mapping, and stakeholder management skills
Comfortable engaging across multiple buying personas and functional areas
Excellent communication and presentation skills
Proficiency in CRM tools (experience with Monday.com a plus)
Motivated to build your personal brand in sector and operate as a trusted advisor
What We Offer
The chance to join an fast-growing consultancy that is rethinking the way consulting is done; leaner & efficient, and more client-focused
A stellar portfolio of top-tier clients across banking, capital markets, investment management, and insurance
The opportunity to make a massive personal impact; you'll never be a cog in a big machine here. Your ideas and contribution will directly shape our growth and success
A highly collaborative culture where the team genuinely gels and supports one another
A modern, entrepreneurial environment where you can blend consultative relationship management with commercial growth
A competitive base salary plus performance-based bonus, with clear progression opportunities
We work best together; this role is 5 days a week in our London office, where collaboration and client focus come first
Benefits
Salary:
72,000 OTE (including 60,000 base salary + 20% performance bonus)
Location:
London (5 days a week in the office)
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