Job Description

Salary: 43,800 - 58,500
Location: Cambridge
Country: UK
Business Unit: Academic
Vacancy Type: Permanent
Closing Date: 10 October 2025

Meet the recruiter

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Rima Keischa Mafe


rima.mafe@cambridge.org



Salary: 43,800 - 58,500



Location: Cambridge, Hybrid (2 days per week in the office)



Contract: Permanent, Full time (35 hours per week)





The purpose of this role is to support our business development team in growing and retaining a high profile, international client base. You will play a key part in nurturing strong, long term partnerships with global organisations, ensuring they gain exceptional value from their engagement with Cambridge.



We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

About the team: The Cambridge Online Educations building a newly developed commercial team to drive growth and innovation in professional online learning for organisations worldwide. We are seeking a talented and motivated Client Relationship Manager to join us at this exciting stage, as we move from start up to scale up.



The commercial team is focused on developing a new online and blended learning and development products that harnesses the University of Cambridge's world renowned knowledge and network to deliver world leading learning and professional development opportunities across industries and geographies. Having already seen early success with major corporate clients, we are now ready to expand further -- and your expertise will help make that possible.



This is a rare opportunity to shape a growing venture within a world leading institution, and to work at the forefront of global learning innovation.

Client Relationship Management

Build and maintain strong, consultative relationships with high profile UK and international clients. Act as a trusted advisor, ensuring clients maximise the value of their engagement with Cambridge. Manage digital assets and client deal rooms, keeping them aligned with client priorities. Collaborate with business development and operations teams to ensure exceptional delivery of programmes and experiences. Represent the client's needs within the University, coordinating bespoke activities and events. Deliver high quality client experiences including events, workshops and alumni programmes.

Business Development

Partner with business development colleagues to identify growth opportunities within existing accounts. Support proposals and pitches that align Cambridge's capabilities with client ambitions. Contribute to the development of strategic deals, informed by operational and client insights. Drive renewals and strategic reviews to strengthen long term client partnerships.

Internal Collaboration

Act as the central point of coordination for corporate client delivery across the project lifecycle. Work closely with academics, instructional designers, marketing teams and other experts to ensure programmes meet Cambridge's high standards. Champion a "One Cambridge" approach, ensuring consistency and excellence across every client interaction.

About You

We are looking for someone who brings both commercial acumen and a passion for world class learning. You will have:


Proven experience in client relationship management, account management, or strategic partnerships, ideally in education, consultancy, or professional services. A strong understanding of client management principles including onboarding, retention and growth strategies. Excellent interpersonal and communication skills, with the ability to build trust with senior stakeholders. Experience managing complex, multi stakeholder projects to a high standard. Commercial awareness and the ability to identify and develop new opportunities. A collaborative mindset with the ability to work across diverse teams and disciplines. Strong organisational skills, attention to detail and a commitment to delivering excellence. Familiarity with CRM systems (Salesforce preferred) and an understanding of project management approaches.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:


28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.


Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.


We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communitie