Job Description

At Get Support, we offer more than just a job; we provide a dynamic and enriching environment with a host of exceptional benefits. Here, you'll find tailored training and development opportunities to nurture your skills and a clear path for career progression. We pride ourselves on promoting from within our talented team, ensuring your professional growth.


Get Support is the perfect partner for the UK's small and medium-sized businesses, providing every aspect of computer hardware and software support and a great deal more.


Due to our continued growth, we are recruiting for a customer-focused, highly motivated Client Services Administrator to provide support to our team and clients.


As Client Services Administrator you will support both the Customer Success and Sales Admin team in day-to-day operations. Operating in a dynamic, fast-paced environment, this position involves engaging with business stakeholders at senior levels and collaborating with the Customer Success team within Get Support.


Responsibilities include supporting the Customer Success team with day-to-day administrative tasks, such as facilitating software and license renewals, answering invoice queries, some client reports and any other administrative tasks to support the Customer Success team.


Additionally, the Administrator will take the lead in ensuring timely provision of quotes and addressing other commercial enquiries.

Responsibilities Include

:


To provide prompt response to clients ensuring accurate and consistent communication of all details in plain English. Answer invoice queries Support Customer Success Managers with client reviews Facilitate software and license renewals Manage quotations Support Customer Success team with administrative tasks

Key Skills, Requirements and Experience:

Entry-level role.


Previous administrative experience is preferred but not required. Previous experience liaising for quotations is a plus.


Adaptability and willingness to learn. Strong client service and communication skills. Willingness to independently work within a framework. Will consider graduates.




If you're passionate about technology, thrive in problem-solving, and are committed to providing top-tier customer service, apply today using the link below. We welcome candidates from all backgrounds.

Location:

Eynsham (office-based with site visits when required)

Working Hours:

Monday - Friday, 9am to 6pm

Salary:

25k - 28k, dependant on experience