Client Services Administrator

Wellingborough, ENG, GB, United Kingdom

Job Description

Responsibilities



Provide daily administration support to assigned clients. Management and processing of all client administration processes; maintaining regular client contact and keeping them informed of progress. Deliver an efficient, friendly, and professional service for all clients, providers, professional partners, and visitors Answer incoming calls, taking initiative to deal with clients and enquiries. Liaise with clients to obtain information relating to project or workload pipeline. Input and maintain accurate client records on back-office system Monitor and, where necessary, chase outstanding debtors. Maintain the daily task tracker Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets. To have a good understanding of the businesses' products or services and be able to advise others about them. Produce reports, presentations and briefs Ensure processes and workflows / tasks are followed in-line with standards

Skills & Experience Required



Previous administration experience preferred Good knowledge of Microsoft 365 programmes and desirably MS Excel. Good knowledge of Google Drive and MS One-drive Good organisation skills, with an ability to prioritise your workload and meet deadlines Excellent verbal and written communication skills Takes personal responsibility for consistently delivering high quality work Discretion and confidentiality Experience using Canva. Interest in Social media management - Facebook & Instagram
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or qualifications at any time based on business needs.

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 3 - 15 per week

Benefits:

Canteen Company car Company events Company pension Employee discount Employee mentoring programme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme
Schedule:

Flexitime
Work Location: In person

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Job Detail

  • Job Id
    JD3324439
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wellingborough, ENG, GB, United Kingdom
  • Education
    Not mentioned