Job Description

We have an opening for Client Services Advisors based at our head office in Spalding with ad-hoc travel!

This role would suit someone who lives relatively locally, as the role is predominantly at our Head Office in Spalding but flexibility to travel will be required in line with the needs of the business, this involves organising and signing up Apprenticeship and other learners (in line with the DfE guidelines). Full Training will be given, accuracy and attention to detail is an essential requirement.

The role involves speaking to a variety of learners and clients both on the telephone and face to face, having a friendly, polite & professional manner would be required.

This is a daily diary managed role, therefore, planning, time management, organisational skills, being proactive and self motivated is a must.

Supporting other teams within the organisation, where required, so a level of flexibility and adaptability would be needed.

Hold a Full driving license and be a confident driver, as there will be occasions where visits to employers are required.

For the job role you will be required to;

Liaise with clients and leaners Great communication skills, both written and orally Handle telephone enquiries and emails promptly and professionally Update and manage customer & client database systems Prioritise workloads Work to deadlines Strong team player Have a good sense of humour Travel to organisations to facilitate learner sign ups, in accordance with company needs Computer literate word/excel Liaise with other departments. This is a great opportunity to become a part of our growing team, based in our modern, open plan head office
Job Type: Full-time

Pay: 23,809.50-25,000.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Licence/Certification:

UK Driving License (preferred)
Work Location: In person