Job Description

Our Credit and Insurance platform is supported by approximately 200 investment professionals globally managing over EUR200 billion of capital on behalf of clients across Liquid Credit, Private Credit and Insurance. The business has unparalleled expertise in infrastructure investment, deploying approximately EUR12.5 billion in infrastructure debt since inception.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
What role will you play?

As a Client Services Manager, you will act as a point of contact for existing investors, ensuring a high level of service and responsiveness.



You will manage interactions with existing institutional investors to address inquiries related to investments, performance, and fund operations, ensuring a positive client experience and high level of satisfaction.



You will review and distribute investor materials, oversee the production of operational and ESG due diligence questionnaires, and accurately record client information and interactions in our CRM systems.



You will collaborate with internal teams to gather and analyse data for clients and coordinate with fund management and portfolio teams to manage performance and track record data.



Lastly, you will identify opportunities to enhance the client experience more holistically, improving processes and supporting the implementation of new tools and systems to improve efficiency.



What you offer

3-6 years' experience in investor relations or a related role within asset management, private equity or financial services. Familiarity with private credit or other private markets. Bachelor's degree in finance, business, economics or a related field. Highly analytical and detail-orientated, with the ability to interpret and present financial data and manage multiple priorities within a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders. Professional demeanour, with a client-first mindset and a commitment to excellence. Proficiency in Microsoft Office Suite and CRM systems such as Salesforce. Willingness to travel occasionally for client meetings and events.




We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
What we offer

At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers Paid fertility leave for those undergoing or supporting fertility treatment 2 days of paid volunteer leave and donation matching Access to a wide range of salary sacrificing options Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Access to company funded emergency and backup dependent care services Recognition and service awards Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment
About Macquarie Asset Management

Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We're trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.
Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.

Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.