Job Description

Client Services Manager

Location:

Remote, Salisbury Based

Hours:

24 per week

Salary:

27,000 pro rata, 12.98ph

Reporting to:

Head of Landlord Liaison





If you're someone who thrives on building relationships, enjoys variety in your day, and takes pride in delivering a seamless experience, this role could be a great fit for you. As Landlord Services Manager, you'll play a key part in shaping how our leaseholders experience Cloud Student Homes -- ensuring they feel supported, informed, and valued.





You'll bring your natural communication skills, attention to detail, and ability to stay calm under pressure to a role that touches everything from onboarding new leaseholders to coordinating investor events and managing property data. Your proactive mindset and ability to work independently will be essential, as will your confidence in handling queries and solving problems with professionalism and empathy.





This is a role where your property knowledge, whether from lettings, management, or administration, will be put to good use -- but just as important is your ability to connect with people, stay organised, and keep things moving. You'll be trusted to lead on projects, support colleagues, and contribute to the smooth running of our landlord services across the UK.



You'll be joining a collaborative, remote-first team where your input is valued and your work makes a real difference to both our leaseholders and our wider business.

About Cloud Student Homes

We're a national provider of Purpose-Built Student Accommodation across England. Our mission is to offer students more than just a place to live -- we create safe, social, and supportive environments. Just as importantly, we're committed to delivering a first-class experience to our leaseholders, ensuring they feel confident and cared for throughout their journey with us.

What you will get in return

working week Mon- Fri


Holiday entitlement 20 days annual leave rising to 22 days after 2 years service and 25 days after 5 years service, plus bank holidays PRO RATA FOR PART TIME
Birthday Leave - extra day off for your Birthday Talent pipeline * Employer contributory pension scheme