Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $2.5 trillion in assets under administration, with in excess of $200 billion in AuA within our Real Assets division, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Client Service team team, you will be working with some of the industry's most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Your Role:
Client Service & Relationship Management
Oversee client service delivery and monitor service provision to agreed standards for key clients
Formulate and implement key client service programs
Visit clients periodically to evaluate service quality and identify priorities
Operate as primary contact point for clients, responding to queries and escalating when necessary
Manage escalations and complaints within the team and department
Monitor compliance with various client agreements, including Service Level Agreements
Act as liaison with internal/external parties including auditors, legal counsel, and property management companies
Financial Operations & Accounting
Deliver Fund accounting and analysis services
Manage limited partner and general partner allocations
Review real estate fund client's partnership agreements, PPMs and other materials
Participate in and lead implementation of fund structures onto accounting systems
Assist in client audit procedures and prepare complex Excel spreadsheets
Team Leadership & Development
Manage, train, and assist assigned Senior Account Managers in running their teams
Train and support team members in their development
Participate in review of procedures and policies and supervise VPs to ensure adherence
Liaise internally with operational areas to ensure awareness of key client requirements
Issue Resolution & Analysis
Assist in resolution of complex client issues
Interact with Management and Clients on various matters
Prepare and analyze complex financial data and reporting
About You:
Educational & Professional Qualifications
Degree in Business, Finance, or related field
Professional accounting designation (ACA, ACCA, CIMA, CPA) or actively pursuing qualification
10+ years of public/private real estate accounting experience
Technical Knowledge & Skills
Experience in reviewing and preparing general ledgers and financial statements
Knowledge of IFRS and GAAP
Advanced proficiency in MS Excel, competent in MS Word and PowerPoint
Knowledge of industry software (MRI, Yardi, or Investran) preferred
Specialized Experience (Advantageous)
Limited Partnership accounting experience
Private equity/real estate fund administration background
Understanding of tax-efficient European structures, investment vehicles, and regulatory requirements
Professional Competencies
Demonstrated leadership skills and supervisory experience
Superior written and verbal communication skills in English
Strong analytical and problem-solving abilities
Sound judgment and decision-making capabilities
Personal Attributes
Self-motivated and deadline-driven
Team player capable of managing individual responsibilities
Bright and diligent approach to work
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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