Job Description

Job Advert

ABOUT THE COMPANY

Delinian is a global B2B information-services business. Delinian\xe2\x80\x99s brands provide actionable data, analysis, intelligence and access in markets where information and convening market participants are valued. Delinian has customers in more than 140 countries and over 2,200 employees located in North America, South America, Europe and Asia.

INTRODUCTION

Founded in 2000, Capacity Media is an essential source of news and events in today\'s telecommunications wholesale carrier and service provider marketplace and focuses on the critical business issues that carriers face in the rapidly changing telecoms market.

Through its portfolio of Capacity magazine and 30 large scale global events including Capacity Europe, International Telecoms Week (ITW), networking receptions, the Global Leaders Forum Community and an online news source, Capacity Media has become a vital source of business intelligence for the global carrier industry.

JOB PURPOSE

The Client Solutions Coordinator will support the publishing sales team in delivering effective solutions to Capacity Media\xe2\x80\x99s clients. Your primary focus will be managing client campaigns, ensuring smooth communication, and delivering solutions in a timely manner and to high standards.

KEY OBJECTIVES

• Deliver client campaigns on time and to a high standard, whilst ensuring client satisfaction.
• Co-ordinate resources and execute client projects, such as video interviews and webinars.
• Effectively manage multiple projects simultaneously and ensure all projects are delivered within scope and on-time.
• Ensure all advertising and content is received from clients, to enable content to be published on time.
• Work with the Associate Publisher and Commercial Editor to co-ordinate the writing of sponsored content.
• Collaborate with the digital advertising operations team to ensure digital campaigns are set up to deliver correctly.
• Deliver campaign performance reports to clients.
• Work with key individuals across the telecoms group (marketing, sales, design, commercial, editorial) to ensure that the best outcome is delivered to each client.
• Integrate with the wider telecoms teams to leverage knowledge and stay up-to-date with industry trends.

KEY INTERFACES

• Associate Publisher
• Commercial Editor
• Editorial team
• Clients
• Marketing team
• Operations team

EXPERIENCE, SKILLS & ATTRIBUTES

• Understanding of digital media.
• Results driven and a strong focus on commercial success.
• Customer-focussed mindset with a passion for delivery exceptional service.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, both written and verbal.
• Motivation and desire to consistently deliver success for our clients and for our business.
• Ability to build and foster excellent relationships with business stakeholders of all levels.
• Comfortable using MS Office and CRM software, such as Salesforce.

BENEFITS

• You will receive a competitive salary as well as other benefits, including paid holidays, discretionary gifted days and \xe2\x80\x9cearly-finish Fridays\xe2\x80\x9d
• Access to LinkedIn learning for training and upskilling
• We offer flexible working arrangements and place a strong emphasis on a good work/life balance
• We are also an equal opportunities employer, welcoming applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Delinian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Delinian