Job Description

About Us:

McEwan Fraser Legal, a distinguished Solicitor and Estate Agency, stands out in the industry for our innovative approach and commitment to exceptional customer service. With numerous prestigious awards, we specialize in residential and commercial property sales, complemented by a robust legal department focusing on conveyancing, private client services, family law, and litigation.

The Position

Due to business demand and a focus on continued success, we are currently looking for full-time Client Specialist to join us in our Edinburgh Head Office.

If you've ever been told you're a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands-on property experience in this fast-paced role which is a great start for anyone that has an interest in the property but hasn't been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

Your Main Responsibilities will include the following:

Assisting potential viewers with general property enquiries and property booking requests Liaising with clients and buyers via telephone and email Promoting McEwan Fraser Legal's range of services and making referrals for property, financial and legal advice Updating your colleagues about the activity on their clients' properties Following up information requests and speaking to viewers to gain their feedback Updating information on bespoke software system with other general administration duties as required

The ideal candidate will possess the following skills and abilities:

Polite, informative and empathetic to clients' needs Fluency in written and spoken English Ability to thrive in a fast-moving, target-driven team environment Multi-tasking ability with capability to maintain accuracy Proficiency in all Microsoft packages Assertive, positive attitude Problem-solving initiative

Working Pattern:

The working pattern for the role is 5 days out of 7 for a total of 37.5 hours per week, typically 4 days during the week, including 1 evening shift from 12:30PM to 9PM, and 1 day at the weekend. Part-time positions will be considered as well.

No previous sales experience needed!

Job Type: Full-time

Pay: 10.00-12.21 per hour

Expected hours: 37.5 per week

Work Location: In person