Job Description

Skin & Co is a growing, modern aesthetics and beauty clinic in the heart of Morpeth. We are looking for a friendly, organised and confident Clinic Operations Lead to manage our front of house, deliver an exceptional client experience, and support the day-to-day running of the clinic.

This is a key role within the business -- perfect for someone who loves people, thrives in a fast-paced environment, and takes pride in high standards.

Key Responsibilities:

Front of House & Client Experience

Welcoming all clients and ensuring a professional, friendly atmosphere Managing check-ins, appointments and client flow Preparing client beverages and ensuring excellent client care Maintaining a clean, tidy, luxury environment throughout the day
Operations & Administration:

Managing bookings, emails, phone calls and social media messages Handling daily reception duties Supporting the directors with general operational tasks Managing retail stock levels, reordering and merchandising Processing payments and upselling retail products where appropriate General day-to-day cleaning and presentation duties
Clinical Standards & Compliance:

Carrying out basic clinical compliance checks (training provided) Supporting the maintenance of hygiene and safety standards Acting as a First Aider or being willing to complete First Aid training
About You:

We're looking for someone who is:

Warm, approachable, well presented and confident with clients Highly organised with strong attention to detail Comfortable multitasking and working proactively Professional, reliable and able to maintain confidentiality Comfortable using booking systems, email and social media Interested in beauty, aesthetics or wellness. Has a basic interest in this field.
Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Work Location: In person