Job Description

An exciting opportunity to join the warm and welcoming team at Qutis Advanced Skin Clinics, a premium medical aesthetic clinic!

Qutis is a friendly, privately-owned, nurse-led clinic with over 25 years of excellence, dedicated to delivering an exceptional, patient-centered experience. We are seeking an enthusiastic and professional

Front of House Receptionist

with

hospitality experience

to join our clinic in the centre of Thame. The ideal candidate will bring a vibrant, positive personality, capable of creating a warm and premium experience for our patients, ensuring they feel valued and cared for from the moment they walk in.

Key Responsibilities:

Greet patients with warmth and professionalism, providing a premium front-of-house experience. Manage patient appointments and the daily operations of the clinic using our

Zenoti software booking system

(full training provided). Handle phone calls, patient inquiries, and provide skincare and treatment support with enthusiasm and care. Oversee stock levels, daily takings, and till reconciliation with diligence. Organize treatment rooms and staff diaries efficiently to ensure smooth clinic operations. Maintain a clean, tidy, and welcoming clinic environment through general housekeeping duties.
Role Details:

Part-time, Permanent

: 4 days per week (Tuesday - Friday + 2 Saturdays Per Month), approximately 8 hours per day.

Work Location

: In person at our 57 North St,Thame clinic.
Qualifications and Skills:

Essential

: Proven

hospitality experience

(e.g., hotels, restaurants, or premium customer-facing roles), showcasing an ability to deliver exceptional customer service. A warm, enthusiastic, and positive personality with a passion for creating memorable patient experiences. Fluent, clear English and excellent communication skills to engage confidently with patients. Strong IT skills, including experience with Google Business Suite or equivalent. Diligent, organised, and proactive with a professional demeanor suited to a premium medical aesthetic clinic.

Preferred

: A/AS-level or equivalent qualifications. Previous administrative or customer-facing experience in a healthcare, wellness, or aesthetic setting.
Benefits:

Comprehensive in-house and online training, including full training on

Zenoti software and Premium Skincare.

Access to our treatments at highly favorable staff rates.

Company pension

scheme.

Bonus scheme

based on company performance. Opportunity to grow with a respected, nurse-led clinic focused on patient care excellence.
Why Join Qutis?

At Qutis, we pride ourselves on our friendly team, premium patient care, and a supportive work environment. If you're passionate about delivering outstanding service and thrive in a role where your positive energy can shine, we'd love to hear from you!

For more information about Qutis, visit our website: www.qutisclinics.co.uk.

Apply today

to become part of our growing team and help us create exceptional patient experiences!

Job Types: Part-time, Permanent

Pay: 12.50-15.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Company pension Employee discount
Language:

English (preferred)
Work Location: In person