Job Description

This is an in-house position only - not suitable for remote workers.

Overview

:

Are you a highly organised individual with a passion for digital marketing and ideally an interest in aesthetics/skincare?

We're looking for a confident and reliable

Marketing Executive / Clinic Coordinator

to join our award-winning team at

The India Gabrielle Clinic

, based in

Bexhill-on-Sea, East Sussex

.

This unique, hands-on role blends digital marketing with front-of-house coordination, offering the opportunity to shape client experiences both online and in-clinic.

You'll play a key part in maintaining our brand presence, managing client communications, and supporting the smooth running of the clinic day-to-day.

If you're someone who thrives in a fast-paced, client-focused environment and is experienced in creating engaging content and confident managing bookings - we'd love to hear from you!

Responsibilities

:

Marketing & Digital Media

Manage the clinic website (via Squarespace), keeping content current, visually engaging and SEO optimised. Design and schedule social media content using Canva, Meta Business Suite, and TikTok. Plan and implement email campaigns via Mailchimp and Squarespace. Develop brand awareness and engagement through effective content and strategy. Create print-based marketing materials such as treatment menus, posters, and brochures.

Clinic Coordination & Client Care

Promote and sell treatment plans and skincare products. Welcome clients warmly and provide exceptional front-of-house service. Build rapport and deliver outstanding customer service. Answer email and telephone enquiries professionally and efficiently. Manage appointment bookings using Ovatu. Process client payments via EPOS Now and Stripe. Maintain accurate monthly transaction records using Google Sheets. Keep an up-to-date log of supplies and stock to ensure timely ordering and maintain general clinic supplies. Maintain a clean, organised, and professional work environment. Pack and dispatch online product orders. Check and accurately file client consent forms with strong attention to detail. Send post-treatment review requests via text message. Manage and update the clinic's Google Business Profile. Use IT systems confidently and troubleshoot basic technical issues.

What We're Looking For:

Experience in social media, marketing, or sales. Organised, proactive, and able to multitask in a fast-paced environment. Excellent customer service skills and a genuine passion for client care. Able to build trust and strong relationships with clients from first contact. High attention to detail, especially when handling client records, forms and GDPR. Friendly, well-presented, and confident in client-facing roles. Strong knowledge of aesthetics, advanced skin & laser treatments, and permanent makeup. Comfortable with IT equipment, software, and digital platforms. Confident using tools like Canva, Squarespace, Mailchimp, and social media for business. Familiarity with online booking systems (preferably Ovatu). Fast learner with the ability to work independently and take initiative.

What We Offer:

Salary -dependent on level of experience Staff Discounts - on treatments & products Commission Incentives Pension Scheme 28 Days Paid Annual Leave - including bank holidays and your birthday off (Pro-rata, calculated based on start date) Christmas Break - We close between Christmas and New Year Optional Overtime - extra hours available if you're interested
Job Types: Full-time, Permanent

Pay: 27,000.00-30,000.00 per year

Additional pay:

Commission pay
Benefits:

Company pension Employee discount Store discount
Schedule:

Monday to Friday
Work Location: In person