Job Description

Part-time Clinic Receptionist - Maternity Cover ( Temporary Contract)

Keynsham

16 hours per week

Rate of Pay - 12.21- 12.50

About Us

The Medical is an award-winning, fast-growing healthcare provider dedicated to delivering high-quality, convenient care to our patients. We pride ourselves on offering an exceptional patient experience in a warm, friendly, and professional environment.

We are currently looking for a

Part-Time Receptionist

to join our welcoming team on a

maternity cover contract

, based primarily at our

Keynsham clinic

, with occasional support at other local clinics.

What We're Looking For

We're seeking a friendly, professional, and well-organised individual who thrives in a busy, people-focused role. You'll be the first point of contact for our patients, making a great first impression and helping ensure their visit is smooth and positive.

Key Skills & Attributes:

Exceptional customer service and telephone manner Confident IT skills (booking systems, emails, etc.) Strong organisational and communication abilities Calm and efficient under pressure - a natural multitasker A proactive, fast learner with a friendly and compassionate nature

Main Responsibilities

Welcoming and checking in patients Handling enquiries (in person, by phone, and email) Booking appointments and managing practitioner diaries Registering new patients and managing consent forms Processing payments and company invoices Managing cancellations and DNA (Did Not Attend) cases Ensuring a smooth, professional clinic experience

Keynsham Clinic :

The following core shifts are required (may be subject to change):

Tuesday - 16:00pm to 20:15pm Thursday - 16:00pm to 20.15pm Saturday - 7:30am to 14:30pm

TOTAL 16 HOURS PER WEEK

Additional flexibility to cover holiday shifts and occasional support at other clinics is desirable.

Additional Information

Contract Type: Temporary (Maternity Cover) Training will be provided prior to start Holiday Entitlement: 28 days pro rata (including 8 UK bank holidays) A flexible and reliable approach to work is essential Prior experience in a customer-facing, busy reception or front-of-house role is required

How to Apply

If you're enthusiastic about patient care and want to join a dynamic and friendly team, we'd love to hear from you. Please apply with your

CV

, a

covering letter

, and confirm your

availability for the listed hours

.

Job Type: Part-time

Pay: 12.21-12.50 per hour

Expected hours: 16 per week

Ability to commute/relocate:

Keynsham: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer service: 3 years (preferred)
Location:

Keynsham (preferred)
Work Location: In person