Job Description

Veterinary Receptionist (Maternity Leave)
Moorview Referrals, Cramlington, Cramlington, North East
Discipline: Non-clinical Support
Full Time
12.21ph

Moorview Referrals are hiring a Veterinary Receptionist on a full-time basis to cover maternity leave for 12 months!

As our Veterinary Receptionist you will be the first point of contact and play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to;

Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. Maintaining a clean and safe space for our clients and their pets.


This is a full-time role working 40 hours per week. Weekend shifts are on rotation (2:5).

Join a Team You're Proud to be a Part of

Moorview Referrals is a multi-disciplinary, purpose-built veterinary referral hospital based in Cramlington, Northumberland. Our team comprises over 100 team members, ranging from experienced veterinary surgeons to front-of-house teams and administrators, all with the sole goal of delivering our purpose - Healthy animals and happy owners. We pride ourselves on the high level of patient and client care we provide.

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


Moorview Referrals, Cramlington
Northumberland Business Park West, Cramlington, NE23 7RH, United Kingdom

Animals treated

Dogs, cats & small pets
Exotic Friendly