Clinical Administrator

Cardiff, WLS, GB, United Kingdom

Job Description

JOB PURPOSE City Hospice is a compassionate charity, dedicated to empowering individuals during their end of life journey, and supporting their families through their bereavement by providing knowledgeable and responsible care. We believe every person matters, we strive to enhance quality of life and offer exceptional support for both the patient and their family. The Clinical Administrator plays a vital role in ensuring the smooth delivery of clinical services by providing accurate, timely, and compassionate administrative support to clinical teams. KEY RESPONSIBILITIES Administrative Duties: Process and manage incoming referrals for patients and counselling services.



Provide direct administrative support to Professional Clinicians Accurately input, update, and manage patient data on internal databases. Inputting statistical information onto Excel spreadsheet . Maintain and update patient records in line with GDPR and confidentiality standards. Manage filing, scanning, and document control processes.



Order and monitor clinical supplies and equipment, reporting any issues or defects Support the planning and organising of clinics Participate in regular supervision and mandatory training. Ability to adapt and provide coverage for team absences and administrative tasks to ensure consistent service delivery. Data and Reporting: Provide statistical input and reporting support for the Clinical Data Analyst. Collate and present clinic data as required for audits and performance reviews.



Clinic and Team Support :

Coordinate clinic schedules and support the Day Hospice and Wellbeing Team with related admin. Assist new staff with induction and demonstrate key administrative procedures. Communication and Confidentiality : Communicate clearly, respectfully, and empathetically with patients, families, and professionals. Maintain strict confidentiality and handle sensitive information with discretion.



Comply with procedures relating to incident reporting. Keep up to date with Hospice information relating to events/team meetings and adhere to City Hospice Policies and Procedures Discuss complex issues with Line Manager. Support policy development and implementation within the department. DBS CHECK In this role you will have direct / indirect contact with patients / service users / children / vulnerable adults in the course of your normal duties.



You will therefore be required to apply for a Disclosure Barring Service (DBS) Disclosure Check as part of City Hospice pre-employment check procedure.

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Job Detail

  • Job Id
    JD3511329
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cardiff, WLS, GB, United Kingdom
  • Education
    Not mentioned