JOB PURPOSE City Hospice is a compassionate charity, dedicated to empowering individuals during their end of life journey, and supporting their families through their bereavement by providing knowledgeable and responsible care. We believe every person matters, we strive to enhance quality of life and offer exceptional support for both the patient and their family. The Clinical Administrator plays a vital role in ensuring the smooth delivery of clinical services by providing accurate, timely, and compassionate administrative support to clinical teams. KEY RESPONSIBILITIES Administrative Duties: Process and manage incoming referrals for patients and counselling services.
Provide direct administrative support to Professional Clinicians Accurately input, update, and manage patient data on internal databases. Inputting statistical information onto Excel spreadsheet . Maintain and update patient records in line with GDPR and confidentiality standards. Manage filing, scanning, and document control processes.
Order and monitor clinical supplies and equipment, reporting any issues or defects Support the planning and organising of clinics Participate in regular supervision and mandatory training. Ability to adapt and provide coverage for team absences and administrative tasks to ensure consistent service delivery. Data and Reporting: Provide statistical input and reporting support for the Clinical Data Analyst. Collate and present clinic data as required for audits and performance reviews.
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