Job Description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are \xe2\x80\x98Be open, be compassionate and be bold\xe2\x80\x99 and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are currently recruiting for a Clinical Administrator to join our busy Norfolk Alcohol & Drug Behavioural Change Service to provide administrative support to the clinical team, in particular ensuring that the prescription process is managed effectively for both service users and staff.

This is an excellent opportunity for an Administrator looking to develop their career with a charity dedicated to your personal and professional development.

Where: Norwich

When: We\xe2\x80\x99re looking to get the right person in to the team ASAP

Hours: 18.75 hrs per week

Salary: \xc2\xa322,357 - \xc2\xa323,525 dependent on experience (pro rata for part time)

Responsibilities

About the role:

• Take the lead role for the generation of prescriptions for the service and work closely with clinical team to ensure that prescriptions are produced in a timely and efficient manner
• Ensure adequate supplies of controlled stationery are always available, and that all controlled stationery is received, stored and issued securely in line with legislation and Change Grow Live policy
• Support the Data Admin team in managing the diaries of the Nurses and Doctors Clinic
• Provide advice, information and reports clearly and concisely via the most appropriate channel [e.g. verbally, in writing, telephone, e-mail etc.] whilst being sensitive to the needs of the audience [e.g. service user, professional etc.] within the terms of Change Grow Live information sharing protocols, policies and contractual requirements
• Manage an electronic filing system to ensure that client data and information are kept in an orderly and accessible manner
• Support the Lead Nurse by providing data for clinical auditing purposes
• To contribute to the monitoring and evaluation of the service offered to clients and actively involve, engage and consult with service users regarding on-going service developments.
• Ensure that telephone calls from outside agencies, clients and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• Attend and minute relevant meetings and forums as requested

About you:

• Knowledge and experience of general office procedure and administrative duties
• IT literacy including proficiency in data collection systems
• Expertise in working with Word, Excel, and other IT packages
• Experience of maintaining simple databases and other data management systems
• Excellent interpersonal skills
• Excellent organisational skills
• Sound numerical skills

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years\xe2\x80\x99 service (pro rata for part time)
• Flexible working arrangements
• Paid \xe2\x80\x98Wellness\xe2\x80\x99 hour each week along with a \xe2\x80\x98Wellness\xe2\x80\x99 hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Interviews for this role will take place on Thursday 12th October 2023

Please read attached for a more detailed out line of responsibilities and personal specifications

If this sounds like you and you\xe2\x80\x99d like to begin your journey with Change Grow Live, then we\xe2\x80\x99d love to talk to you.

Salary Range (pro rata if part time)

CGL points 17-19 (\xc2\xa322,357.18 - \xc2\xa323,525.95)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

12/10/2023

Closing Date

8/10/2023

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Zak Egginton | zak.egginton@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Change Grow Live