Job Description

Job summary

Moss Street Surgery is looking for a motivated, empathetic, organised individual with good IT skills to join our busy Clinical Administration Team. The post holder will have a positive attitude, good listening and communication skills and be a team player. Previous experience working within a medical environment would be advantageous. This is a varied role with much of the work undertaken being of a highly confidential and sensitive nature.

Part time hours are offered (approximately 20 to 25 per week) with the working pattern to be agreed with the successful candidate.

Closing date: 24th October 2025

Main duties of the job

The post holder will be a member of the Clinical Administration team with the main responsibility of the role being scanning, matching, clinically coding and summarising of patient electronic records.

There are other varied responsibilities such as, but not limited to, managing referrals, processing clinical correspondence, undertaking medical reports/requests and subject access requests, patient record management including registrations and deductions, online services, generic practice emails, pathology allocation, QoF/IIL/Enhanced Services recall management etc. Also to provide support to the wider clinical and non-clinical team as needed.

About us

Moss Street Surgery has a list size of approximately 5,000 patients. We have an active Patient Participation Group and endeavour to liaise well within the local community. We are active on Facebook and have good reviews within NHS Choices.

Our clinical staff consists of two GP Partners, one salaried GP, Nursing Team, Pharmacy Team.

We also have committed and professional management, administrative, secretarial and care navigation teams.

We are a friendly Practice who believe that communication, team working, well-being and learning are vital to the success of our organisation.

The Partners are very supportive of staff and place a high value on their learning and development.

In addition , you will support the IT by providing first-line technical support to both clinical and non-clinical teams. Your responsibilities will include troubleshooting IT issues, ensuring the proper functioning of hardware and software, and maintaining smooth operations of our systems.

Main duties of the job

As IT support, you will ensure the proper functioning of the Practice IT systems and equipment, escalating any ongoing issues to IT service Dept. Collaborating with both clinical and non-clinical teams, you will help maintain smooth operations across the Practice. You will also provide general administrative assistance as needed, contributing to the overall efficiency of the practice.

Salary depending on experience

Job Type: Part-time

Pay: 23,666.00-24,967.00 per year

Expected hours: 25 per week

Benefits:

Company pension On-site parking
Application question(s):

Must have experience working in a GP Practice
Education:

GCSE or equivalent (preferred)
Experience:

Technical support: 1 year (preferred)
Work Location: In person