Job Description

Job description

Job Title: Clinical Coder/Workflow Administrator

Reports to: Deputy Practice Manager

Accountable to: Partners

Hours: 15 hours per week over 3 days

Location: Burgess Hill

Remuneration: From 12.21 per hour

Job Purpose

Silverdale Practice is a two site GP Surgery providing health services to 13,650 patients across Burgess Hill. We are a dynamic and forward thinking Practice that embraces technology to provide safe, efficient and effective services for our patients. We receive a great deal of information into the practice each day and throughout the day. This comes by a variety of routes, both electronic and paper-based. The correct handling of this information is vital to ensure safe patient care and the efficient running of the practice. The information requires an excellent eye for detail and the role requires the information to be recorded efficiently, safely, accurately and diligently.

As an important member of the The Care Coordinator Team the successful applicant with work to protocols underpinned by robust clinical governance and regular audits to ensure accuracy and that correct procedures are followed with regards to the information.

The Team consists of a Team Lead and 1 other Care Coordinator and a Clinical Coder/ Workflow Administrator. The Team works together supporting frail, elderly and vulnerable patients to maintain their independence and avoid unnecessary Hospital admissions or admissions to care homes. Working closely with the Practice primary care teams, to ensure patients receive a joined-up service and the most appropriate support.

Job Type: Part-time

Salary: From 12.21 per hour

Expected hours: 15 per week

Schedule:

Monday, Wednesday & Thursday
Ability to commute/relocate:

Burgess Hill, RH15 0EF: reliably commute or plan to relocate before starting work (required)
Experience:

Healthcare: 3 year (required)
Work Location: In person but can work remotely for some of the hours.

Full :

SILVERDALE SURGERY - JOB ESCRIPTION

: Deputy Practice Manager

: Coding incoming clinical information onto patient medical records. Summarising past medical history within patient medical record.

Liaises with

o GPs & Nursing team

o Members of the PST, Medical Secretaries & GPAs

o Management Team

1. SCOPE AND PURPOSE OF THE ROLE

It is the responsibility of each Clinical Coder to screen all incoming medical letters, entering key data and selecting and directing appropriate information for GPs attention adhering to the practice policy. The role will involve electronically filing and summarising patients' medical notes. This role can be achieved either working remotely or in practice.

The roles and responsibilities may change according to the business requirements.

2. PRIMARY DUTIES & AREAS OF RESPONSIBILITY

Review all incoming correspondence filing the document and entering pertinent information into the patient's

Electronic medical record in accordance with the Coding Protocol with attention to QOF.

Highlight clinician action and workflow to appropriate clinician or team as per Workflow Protocol.

Organise the medical record of patient whom you are coding, to link problem titles.

Checking incoming medical records and summarising onto clinical system.

Recognise own knowledge limits and seek advice from clinical or administrative colleagues as appropriate.

To carry out administrative related tasks as delegated by Clinical Lead and Practice Manager.

Other tasks

o To undertake any other reasonable tasks as allocated by the Deputy Practice Manager and/or Partners

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this JD, the post holder may have access to confidential information relating to patients and their carers, and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Health & Safety

The post holder will assist in promoting and maintaining the health, safety and security of themselves and others as defined in the practice Health & Safety Policy.

This includes:

Using personal security systems within the workplace according to practice guidelines (e.g. panic buttons).

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Identifying and reporting potential risks as appropriate.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent

with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Personal and Professional Development

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintain quality within the practice, and will:

Alert other team members to Governance issues, quality and risk issues and participate in Significant Event Analysis reviews.

Assess their own performance and be responsible and accountable for their own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.

Effectively manage their own time, workload and resources. He or she will also contribute to the overall team working of the Practice putting the needs of the Practice first.

Communication

The post holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Dress Code

To adhere to the dress code when in the practice.

Contribution to the planning and implementation of services

The post holder will apply practice policies, standards and guidance.

Participate in audits where appropriate.

JOB DESCRIPTION AGREEMENT

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. It is important that all members of staff are prepared to take on additional duties or relinquish existing duties in order to maintain efficient running of the practice. The practice reserves the right to re distribute duties and functions amongst members of staff from time to time and requests for such changes shall not be reasonably refused.

This is not exhaustive, other tasks and responsibilities may be required after discussion with line manager.

Minimum of 3 years' experience in Healthcare Setting. Must have excellent IT skills including use of WORD, PDF and Excel.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension Cycle to work scheme On-site parking
Experience:

providing care: 1 year (preferred)
Work Location: Hybrid remote in Burgess Hill RH15 0EF

Application deadline: 19/09/2025
Expected start date: 06/10/2025