Job Description

This is a full-time post working 37.5 hours per week.
Are you passionate about supporting education and digital innovation in healthcare? We are looking for a proactive and organised individual to join our Mandatory Training Team as aClinical Education Administration / Digital Support Officer.
This is a fantastic opportunity to play a key role in supporting the Trust's mandatory training provision, helping staff access high-quality learning and development opportunities. You'll be part of a dynamic team working to improve training delivery and digital learning resources across the organisation.
This post will be based at Minerva Health Centre and will be required to meet and greet at other LSCFT sites providing excellent customer service to internal and external customers.
Interested candidates are encouraged to ring for an informal discussion about the role using the contact details provided.
Main duties of the job
The successful candidate will possess:
o Previous administration experience supporting a busy teamo Ability to manage time and workload effectively, working to deadlines with limited supervisiono Excellent verbal and written communication skillso Excellent negotiation and influencing skillso Ability to be dynamic, speedy and accurate whilst remaining calm under pressure
o Provide cover for the Deputy Mandatory Training Manager and supervise other admin members of the teamo Assist in the designing of e-learning products and support the implementation of the softwareo Establish and nurture effective working relationships with managers at all levels, both internally and externally, by communicating clearly and professionally, while consistently upholding high standards of customer careo Organise a weekly rota for administrative staff to ensure reception duties are covered at designated Trust sites when requiredo Work on LMSX a training platform to ensure compliance of staffo Technical know how and be passionate about learning as you will play a key role in supporting our Learning Management System (LMSX), ensuring training compliance, managing course bookings, building new digital learning content, and troubleshooting system issues to maintain a smooth and effective user experience
About us
At Lancashire and South Cumbria NHS Foundation Trust (LSCft) we are committed to promoting equality of opportunity, celebrating and valuing diversity, ensuring our people are truly representative of the communities we serve. We welcome all applications irrespective of people's race, disability, sex, sexual orientation, religion or belief, age, gender reassignment, marriage or civil partnership, pregnancy and maternity.
LSCft is a Disability Confident Employer; applicants with a disability who meet the essential criteria on the person specification will be invited to interview. For a confidential discussion about support during the recruitment process or any reasonable adjustments you may require please contact our Recruitment team on: 01772 520200 or email: paula.waite@lscft.nhs.uk
When making your application, please use the supporting statement section to demonstrate how you meet the competencies, person specification and the values of LSCft.
Details
Date posted
23 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
351-CS2776-EB
Job locations
Minerva Health Centre
Preston
PR1 6TD
Job description
Job responsibilities
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Please see attached the job description and person specification for more information about this role. Job description
Job responsibilities
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT
Please see attached the job description and person specification for more information about this role.
Person Specification
Qualifications
Essential

• NVQ Level 4 in Administration or equivalent experience
• GCSE or equivalent in Maths and English Language
• Experience/Qualifications in IT packages including Word and Excel

Knowledge
Essential

• Supports data analysis and reporting
• Develops and reviews processes and procedures for service improvement
• Excellent IT skills working with Microsoft Office and other related applications

Experience
Essential

• Experience of working within an administrative area
• Experience of computerised HR/Learning Management Systems
• Experience of planning a range of activities and prioritising to meet deadlines

Person Specification
Qualifications
Essential

• NVQ Level 4 in Administration or equivalent experience
• GCSE or equivalent in Maths and English Language
• Experience/Qualifications in IT packages including Word and Excel

Knowledge
Essential

• Supports data analysis and reporting
• Develops and reviews processes and procedures for service improvement
• Excellent IT skills working with Microsoft Office and other related applications

Experience
Essential

• Experience of working within an administrative area
• Experience of computerised HR/Learning Management Systems
• Experience of planning a range of activities and prioritising to meet deadlines

Skills Required