Full Time - Tuesday to Saturday (including 2 late evenings per week)
Salary:
Competitive, depending on experience + Bonus Scheme
About Eve Clinics
Eve Clinics is a specialist laser and medical cosmetic clinic based in the heart of Leamington Spa. We offer advanced cosmetic and dermatological treatments using state-of-the-art technology including Candela and DEKA lasers. Our team of skilled therapists and doctors deliver safe, results-driven treatments in a professional and welcoming environment.
We also operate a second clinic in London's prestigious Harley Street, delivering high-end medical aesthetic treatments.
Role Overview
We are looking for an experienced and organised Clinic Manager to lead our daily operations. You will be responsible for supervising our team of laser therapists and doctors, managing clinic calendars, ensuring excellent client service, and upholding the highest standards of cleanliness and regulatory compliance, including CQC procedures.
Key ResponsibilitiesTeam Management
Lead and support a team of laser therapists and medical professionals
Manage staff rotas, calendar coordination, and appointment scheduling
Conduct regular team briefings and promote a positive working environment
Client Coordination & Front-of-House
Greet and welcome clients, ensuring a professional and friendly reception experience
Respond promptly to phone calls, emails, and client booking requests
Handle payment processing and update client records accurately
Clinic Operations
Ensure the clinic is clean, tidy, and well-presented at all times
Monitor stock levels and ensure treatment rooms are fully equipped
Oversee daily operational tasks and address any maintenance issues promptly
Compliance & Administration
Ensure all client paperwork, consultation forms, and treatment consents are completed and properly stored
Support and maintain compliance with Care Quality Commission (CQC) guidelines
Review and update internal processes and policies as needed
Skills & ExperienceRequired:
Previous experience in a clinic, healthcare or aesthetic setting
Excellent organisation and time management skills
Strong leadership and communication abilities
Confident using booking systems, email, and office software
Detail-oriented with a proactive, hands-on approach
Understanding of or willingness to learn CQC compliance procedures
Desirable:
Experience managing a clinic in the aesthetic or medical field
Knowledge of laser and skincare treatments
Basic First Aid or medical support training
Previous nursing experience and/or direct experience with CQC inspections or policies will be a strong advantage
Job Types: Full-time, Permanent
Pay: 34,788.04-59,318.94 per year
Additional pay:
Bonus scheme
Benefits:
Company pension
Employee discount
Schedule:
Weekend availability
Work Location: In person
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