Clinical Manager of Ealing Abbey Counselling Service
Founded in 1994, EACS is an established voluntary sector provider of low-cost counselling and psychotherapy to residents (18+) of the London Borough of Ealing. Our service users typically present with a complexity of needs and can access our main 1:1 therapy service for up to one year. We support 60 + trainee placement psychotherapists/counsellors, mostly on accredited masters level courses or equivalent who are at an advanced training stage with established training providers in the humanistic tradition.
We are seeking to appoint a Clinical Manager to oversee the clinical work of EACS. Our ideal candidate will be an MSc qualified, UKCP registered integrative psychotherapist or equivalent interested in working within a voluntary sector community organisation; and who can demonstrate they have the experience, skillset and knowledge which underpin the role.
Key components of the role:
Responsibility for the clinical governance of the Service, ensuring a high quality service is delivered to clients at all stages.
Day to day clinical support of placement counsellors' client queries and issues arising outside of their separate clinical supervision time - particularly concerning safeguarding issues and other areas of risk management; client complaints.
Clinical support of the assessment team for the wide range of multi-faceted client presentations in assessing appropriateness for EACS placement counsellors; as well as referral and signposting where needed.
First point of contact for more complex client referrals to EACS from secondary care mental health teams and other complex self-referrals.
First point of contact for EACS group supervisors where concerns or issues arise with supervisees which may be clinically impacting on the client work.
Working jointly with the EACS management team in recruitment and induction of assessors and group supervisors; and recruitment of counsellors on placement.
Hours:
Part-time 16 hours per week: Monday and Wednesday 9.30am to 3.30pm; Tuesday or Thursday 9.30am to 1.30pm. There is scope for minor negotiation on these times.
Salary:
FTE 43,000 - 46,000 p.a. depending on experience (19,657 - 21,000 pro rata 16 hrs hours)
The office is normally closed for 2 weeks during Christmas/New Year; 2 weeks over Easter; and the last 2 weeks of August/early September. A further 3 weeks per annum can be taken flexibly during term time and an additional long service week accrued after 5 years.
APPLICATION PROCESS:
Please read the below and if you are interested in applying, please contact: martine@eacs.org.uk to request the
Person Specification and Application form,
paying particular attention to
Section 5: Skills, knowledge and experience.
Please also include a
current CV
and
supporting statement / covering letter
outlining why you are interested in applying for the post of Clinical Manager at EACS at this time.
Closing date for applications:
Tuesday 10 June
Interviews:
Monday 23 June
Start date:
Negotiable but anticipated end of July 2025 once references, contract etc have been processed.
JOB DESCRIPTION
Clinical Manager of Ealing Abbey Counselling Service
CLINICAL ASSESSMENT SERVICE
Providing clinical support to the assessment team for the wide range of often challenging client presentations, including referral and signposting processes
Responding to NHS secondary care referrals and queries ('clinical pre-assessment') to assess whether or not to offer client a full face to face assessment at EACS or signpost elsewhere
Providing 'clinical pre-assessments' for other complex referrals / self-referrals
Regularly reviewing the client/counsellor availability schedule and balance of clients waiting for allocation
Providing ad hoc support to counsellors on clinical/ethical issues and ensuring BACP Ethical Framework and the Organisation's protocols are adhered to by all practitioners at EACS
Ensuring that any counsellor written communication with external agencies / GPs / psychiatrists is to an appropriate standard
Reviewing counsellor case ending summaries to ensure they meet EACS' requirements
Overseeing the Risk Register; updating as required.
SUPERVISORS
First point of contact for EACS group supervisors where concerns or issues arise with supervisees which may be clinically impacting on the client work
Chairing evening supervisor meetings 3 times a year and writing up the minutes.
JOINT WORKING - STAFF TEAM
Day to day collaboration and in weekly team meetings with the Director and Counsellor Placement Manager on matters arising for discussion from all three roles and on actions that follow from this
Regular liaison with the Assessment Bookings Coordinator in support of this role, particularly complex clinical pre-assessments
Where issues arise, corresponding with and meeting as appropriate with placement counsellors; service-users or supervisors with support from the Director or Counsellor Placement Manager as appropriate
Regularly reviewing the usability of EACS' clinical evaluation tool (CORE Net) using CORE 34; GAD7 & PHQ9 with the administrators; counsellor placement manager and Director as appropriate
Coordinating termly meetings with assessment team alongside the Director and writing up the minutes
Recruitment of new supervisors and new assessors and induction in conjunction with the Director
Partaking in counsellor recruitment alongside the Counsellor Placement Manager and Director; and counsellor induction on EACS policies and protocols in conjunction with the Director
Collaboration with Director around any gaps in provision and initiatives that may follow from this.
INTERNAL PROJECTS
Supporting EACS' in-house trauma-related psycho-educational group/s and EMDR work
Where capacity / resources allow, support the development of other in-house clinical / psycho-educational or wellbeing initiatives in response to identified gaps in provision.
EXTERNAL AGENCIES
Representing EACS at meetings/ forums with external agencies such as the Talking Therapies Network.
TELEPHONE
Sharing holiday cover with other staff members for Assessment Bookings Co-ordinator.
OTHER DUTIES ad hoc / occasional
Holiday or sickness cover for other staff members as needed
Arranging speakers for in-house bi annual CPD seminar / workshops
Other tasks as may be reasonably required.
OUTSIDE OF CORE OFFICE HOURS
Assistance at bi-annual in-house seminars/workshops
Assistance with EACS Christmas party / any other events - preparation, during, clearing up afterwards
Chairing evening two-hour supervisor meetings three times a year (normally 2 Friday evenings and one weekday evening).
Job Types: Part-time, Permanent
Pay: 42,000.00-46,000.00 per year
Expected hours: 16 per week
Work Location: In person
Application deadline: 10/06/2025
Reference ID: Clinical Manager Post
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