Job Description

Purpose of the Role As the Registered Manager, you will be responsible for the overall management and operation of the care home, ensuring the highest standards of care and compliance with all relevant legislation. You will lead and manage a team to provide safe, compassionate, and person-centred care to adults in a residential setting. Your key focus will be to ensure the wellbeing of the people we support while promoting independence, dignity, and respect. Main Duties Ensuring that we are providing good or outstanding support to all of the people we support.



To take responsibility for understanding and complying with statutory and legal requirement. Ensure that the service follows Shaftesbury policy and procedures and to fully investigate if this is not the case and actively seek to embed any learning. To undertake or assign key self-assessment audits to ensure compliance with the good governance calendar. Ensure you monitor the quality of records by using sampling methods.



To keep an overview on the KPIs for the service to ensure it is performing in line with Shaftesburys expectations. To act as the Local Safeguarding Lead. Ensure the rotas are monitored to ensure that we are not over or under delivering support in line with the budget. To own the management accounts and have a good working knowledge of what sits behind the account and seek to explore and resolve variances.



To ensure that when care needs change they are re-assessed and new contracts are put in place to meet people needs. To undertake an annual service improvement plan to understand the status of the service and outlining its future direction of travel with guidance from the relevant director. To monitor operating systems in accordance with policies and procedures and ensure these are being audited on a regular basis. & Person Specification Page 2 of 5 Registered Manager To ensure that the service is compliant with regulatory frameworks and placing authority contract requirements.



To attend local networking opportunities or to ensure we are represented by one of your team. To ensure that you implement the delivery plan for the service. To work with the Director on any key strategic project allocated to the service. To support the organisation to deliver its objectives by reach out to the wider community.



Provide direct supervision to Service Delivery Leaders and Team Leaders. Provide coaching and mentoring of Service Delivery Leaders and Team Leaders. Ensure that you work in a way that supports the wellbeing of the staff team. Chair staff meetings.



Identify staff training needs and plan to meet these, in conjunction with the Service Delivery Leaders and Team Leaders. Ensure staff personal development is ongoing to meet the needs of the people we support. Additional duties Promote Shaftesbury values. Undertake reports and when required.



Undertake other duties as required. Undertake on call as required. Promote the organisation in a positive manner. Maintain effective communication channels with all stakeholders internal and external.

Working Relationships:

Internal Regional Manager, Service Delivery Leader, Team Leader and Support Workers External Health & Social Care Professionals, Families and Carers This job description and person specification is not exhaustive and amendments and additions may be required in line with future changes in the post holders duties. & Person Specification Page 3 of 5 Registered Manager Person Specification Essential Experience Qualifications: Level 5 Diploma in Health and Social Care or equivalent qualification. Managers taking the Level 5 Diploma should use the full breadth of RQF units available to ensure they achieve a qualification that is relevant to the role they are carrying out. Will need to apply to the relevant regulator for Registered Manager status, and undergo the Commissions interview to determine suitability.



Evidence of continued professional and personal development. Registered Manager Award or equivalent qualification. Relevant social work qualification and registration. Relevant nursing, physiotherapy or occupational therapy qualification and registration.



Up to date training in statutory training courses including Fire Safety, Health & Safety, Food Hygiene, Manual Handling, Adult / Child Protection, First Aid, Equality & Diversity, etc. Knowledge: In depth understanding of the social model of disability. In depth understanding of care/support programming and planning. In depth knowledge of legislation, policies and guidelines affecting the service.



In depth understanding of needs of client group. Knowledge of financial management. Knowledge of people management. For Nursing units: An in depth understanding of clinical standards.

Experience:

Track record of achievement in the following areas: o Development and delivery of continuously improving high quality services o Effective management and leadership o Financial management and budgeting o Business planning Experience of working within a service audited by the appropriate regulator Knowledge of and ability to implement and be compliant with the appropriate regulatory essential standards of quality and safety. Knowledge of strengths and needs of people experiencing learning disabilities/physical/sensory challenges. Knowledge of person-centred planning, user reviews. Experience of managing staff and volunteers including recruiting, inducting and developing individuals and teams.



& Person Specification Page 4 of 5 Registered Manager Experience of performance management including handing of disciplinary and grievance issues. Awareness of appropriate community-based resources for adults experiencing learning disabilities and/or Mental health needs. Understanding of management issues in delivering community-based services. Experience of rota management.

For Nursing units:

a track record of achievement in running a nursing service. For Nursing units: Experience running a service for people with complex medical and clinical needs. Technical/Work based skills: Undertaken risk assessments in residential and/or community settings. Ability to develop positive relationships within the work setting and contribute effectively to achieve consistency and quality.



Ability to demonstrate effective management and leadership. Ability to achieve service delivery to national standards. Excellent knowledge of word processing, spread sheets and presentation packages. Ability to produce and present accurate, clear and concise reports and management information orally, in writing and using IT.



Ability to motivate, supervise, monitor staff and ensure that training and development needs are met. General skills and attributes: Able to undertake shift work including some weekend, evening and night shifts. Able to meet the physical, mental and emotional challenges of the role. Driving Licence and access to a vehicle.



Ability to travel to services and national and local meetings and events. Ability to manage own time and work load efficiently and effectively. Ability to demonstrate a flexible approach to work.