Job Description

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.



We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).

Job overview

Are you looking for an opportunity to support those experiencing mental health issues?



Do you work well with people and teams?



Do you want an opportunity to make a difference?



Do your personal values align with our Trust Values of TALK:


+ We are a Team - We build strong relationships within and across teams and work closely with service users, carers and families
+ We are Accountable - We are answerable for our actions, behaviour and performance and take pride in our work
+ We Learn and Improve - We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
+ We are Kind - We act with kindness, and we treat everyone with respect and dignity

If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a

Clinical Support Worker

at

Hellesdon Hospital, Norwich.

We will be hosting an assessment day on 2nd September 2025

Main duties of the job

You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.



You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:


Be approachable and interested in people Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion. Have the ability to empathise without giving advice before speaking with your clinical team Have a non-judgmental attitude and be an active listener. Be perceptive to notice changes Be calm in difficult circumstances or in crisis Be able to protect boundaries especially in distressing situations Have an awareness of and the ability to adhere to strict confidentiality rules Can commit to working shift patterns

Working for our organisation

We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will starts with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills.


Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.


Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Detailed job description and main responsibilities

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

#

Experience

Essential criteria

Previous experience within the care sector

Desirable criteria

Mental health experience #

Qualifications

Essential criteria

NVQ Level 3 in Health & Social Care or equivalent qualification OR experience

YOUR APPLICATION



We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.



PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.


EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.


As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.