Clinical Support Worker

Wakefield, United Kingdom

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Job Description

Here at the Mid Yorkshire Trust an exciting opportunity has arisen for a Radiology Clinical Support Worker to become a key role within the Magnetic Resonance Imaging (MRI) department here in Radiology.
We require someone who has excellent organisational and Interpersonal skills and who can continuously improve themselves and help others to do so within our department. The successful candidate will be able to demonstrate good team membership skills, have the ability to act diplomatically in sensitive situations involving patients or staff, be punctual, understand the need for patient confidentiality, and be able to follow instructions accurately.
We are a four site trust - Pinderfields Hospital Wakefield, Pontefract Hospital, Dewsbury & District Hospital, and the new Wakefield Community Diagnostic Centre in the Westgate Retail Park. As part of your role you will be required to work across all four sites on a rota basis covering long days, weekends and bank holidays.
The Mid Yorkshire Trust has excellent travel links to Leeds, Sheffield, Doncaster and Bradford. We are close to both the M1 and the M62. If you would like to attend for an informal chat or a look round, please contact a MRI Team Leader on extension 01924 541570 or 01924 542922.
Main duties of the job
To work as a member of the team delivering a high-quality MRI service within Radiology.
The service comprises scanners located in Pinderfields Hospital, Wakefield; Dewsbury & District Hospital; Pontefract General Infirmary and the new Wakefield Community Diagnostic Centre.
To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.
To undertake administrative and patient care duties to enable a patient focussed service.
The post holder is required to rotate across administrative and patient care functions.
The postholder is required to keep confidential all information and documentation relating to either a patient, a member of staff or service business, which he/she comes into contact with.
All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security.
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).
Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.
As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Details
Date posted
12 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
000654
Job locations
Trust-wide
Wakefield
West Yorkshire
WF1 4DG
Job description
Job responsibilities

Maintain a professional appearance in line with the Trust dress code.
Uphold the Trust's values and behaviours (available on the Trust web site) and behave in a manner fitting with the responsible position of the role, maintaining the public confidence.
Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with-in the course of his/her business
Uphold the privacy and dignity of the client group and respect equality at all times.
The post holder will maintain a smart appearance and adhere to the uniform policy particularly in relation to jewellery and footwear.
The post holder will deal professionally and courteously with colleagues, patients, and visitors.
The post holder will adhere to the Trust's policy relating to confidentiality.
The post holder will undertake an annual appraisal.

Clinical

To assist the Radiologist, Radiographers, and other staff in providing a comprehensive efficient service.
To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help position the patient as appropriate to the procedure to be undertaken.
The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the Radiographers or medical staff as appropriate.
To assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures.
The post holder will help prepare the room for the patient's examination including filling the automatic injector under supervision.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection.
The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
Maintain patient privacy and dignity at all times.
Support the service to deliver the best possible patient experience.
Core working hours will include long days, weekend and bank holiday working.

**PLEASE SEE ATTACHED JOB DESCRIPTION AND PERSON SPECIFICATION FOR MORE INFORMATION** Job description
Job responsibilities

Maintain a professional appearance in line with the Trust dress code.
Uphold the Trust's values and behaviours (available on the Trust web site) and behave in a manner fitting with the responsible position of the role, maintaining the public confidence.
Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with-in the course of his/her business
Uphold the privacy and dignity of the client group and respect equality at all times.
The post holder will maintain a smart appearance and adhere to the uniform policy particularly in relation to jewellery and footwear.
The post holder will deal professionally and courteously with colleagues, patients, and visitors.
The post holder will adhere to the Trust's policy relating to confidentiality.
The post holder will undertake an annual appraisal.

Clinical

To assist the Radiologist, Radiographers, and other staff in providing a comprehensive efficient service.
To prepare and administer to patients, oral preparation, under guidance of the Radiographers and in compliance with departmental working practise.
The post holder will adhere to moving and handling policies to ensure that patients come to no harm.
The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required.
The post holder will help position the patient as appropriate to the procedure to be undertaken.
The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the Radiographers or medical staff as appropriate.
To assist in patient care, for example to act as a chaperone and to provide care/comfort as required.
To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures.
The post holder will help prepare the room for the patient's examination including filling the automatic injector under supervision.
The post holder will adhere to control of infection policies in support of patients with known infection.
The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection.
The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate.
Maintain patient privacy and dignity at all times.
Support the service to deliver the best possible patient experience.
Core working hours will include long days, weekend and bank holiday working.