Job Description

Clubhouse Manager - Food & Beverage & Retail

Location:

The Padel Club - GloucesterQuays

Reports to:

General Manager/Head of F&B

About Us

The Padel Club is a thriving, award-winning company leading the way in everything Padel. We offer high quality instruction, organised events, and a vibrant community atmosphere. Our TraffordCity site features a dynamic food & beverage program and a well-stocked retail shop, creating a welcoming hub for players and guests.

Role Overview

As Clubhouse Manager, you'll lead the food & beverage and retail operations, ensuring exceptional service, commercial success, and a memorable experience for every guest. You'll be responsible for team leadership, product quality, compliance, and driving revenue through smart menu and merchandising strategies, underpinned by rigorous stock control, cleanliness, and safety standards.

Key Responsibilities

Leadership & Service Excellence

Lead and motivate the clubhouse team to deliver outstanding service Foster a warm, professional environment aligned with The Padel Club's brand and values Collaborate with other department leads to ensure seamless guest experience

Food & Beverage Operations

Oversee daily F&B service, including product trials & development, pricing, and presentation Ensure full compliance with food safety regulations and hygiene standards Take ownership of all Environmental Health Officer (EHO) visits, audits, and follow-up actions Maintain accurate food safety documentation and staff training records Conduct regular stock takes and reviews to maintain accurate inventory and minimise waste Analyse sales and usage data to inform purchasing and menu adjustments

Retail Management

Curate and manage retail merchandise aligned with player needs and club branding Track sales performance and adjust stock levels and product mix accordingly Deliver visual merchandising that enhances the clubhouse environment Lead monthly stock reviews and ensure accurate reporting across all retail categories Implement loss prevention strategies and maintain optimal inventory turnover

Club Room Safety & Cleanliness

Ensure the clubhouse and club room are clean, safe, and welcoming at all times Conduct daily cleanliness checks and coordinate with cleaning with the team. Monitor furniture, fixtures, and guest areas for wear and tear, reporting issues promptly Uphold brand standards in presentation, signage, and guest-facing materials

Commercial Performance

Drive revenue through upselling, promotions, and seasonal campaigns Monitor financial performance and contribute to budget planning Use data to inform decisions on pricing, staffing, and product offerings

Qualifications

3+ years in hospitality or retail management, ideally in a sports or leisure setting Proven ability to lead teams and deliver commercial results Strong understanding of food safety, customer service, and inventory management Experience managing EHO visits and food compliance documentation Passion for creating memorable guest experience
Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount On-site parking
Work Location: In person