Job Description

We have a great opportunity for a Assistant Cluster Human Resources Manager to join us in the North West and Northern Ireland area at Leonardo Hotels. Reporting to the Cluster HR Manager, and assisting in managing a small HR team, you would provide quality HR leadership, support, coaching and guidance for your cluster, and support the Group HR team in all areas of delivering the HR strategy.
You'll be primarily based in either Manchester, Liverpool, Chester or Belfast and able to travel to other properties within your cluster where necessary. Due to the operational nature of our business, presence is important in our hotels and offices, however we are open to discussing flexible working options including working from home one day a week where required.
Here are some of the role's key responsibilities:

• Recruitment and Selection: Getting the right people is key to our success and we are looking for an Assistant Cluster HR Manager who can offer coaching to hiring managers on recruitment activities, develop the hotels' succession plans and manage the Labour Turnover Strategy for the cluster
• Compliance: Getting the basics right is really important to us. As Assitant Cluster HR Manager, you will ensure the implementation of people related policies and procedures, best practice and current legislation, and take ownership for such procedures ensuring that all managers are compliant including all right to work documentation and working time procedures
• Learning and Development: We are proud of our Learning and Development programs and have an array of opportunities and training for all levels of employees. As Assistant Cluster HR Manager, you will monitor and communicate all training within teams and ensure personal development plans are in action for employees, identify local training needs, and oversee group induction process
• Payroll: Our line managers take first line responsibility for ensuring their team's working hours are processed correctly, however the HR team are responsible for processing weekly/monthly payroll, including monthly sign off, and supporting the General Managers with preparing the annual payroll budget and bonus plans. In HR, you would as escalation point for any payroll queries
• Employee Relations: As Assistant Cluster HR Manager, you will provide leadership in all aspects of employment law, which would include coaching line managers with investigations and any other formal meetings, and advise management teams in all aspects of people management. Employee wellbeing is at the heart of what we do, and making time for quality conversations, listening to employees and feeling confident in signposting them appropriately is really important to us.
• Engagement: We want to ensure that our teams are happy and engaged with the company culture and as Assistant Cluster HR Manager, you will support with the development and delivery of the HR Strategy for each of the hotels within the cluster, and drive engagement by ensuring local operations teams have monthly engagement calendars with planned activities. To support with this, we are very proud to have our own Company app "LEAPP" and our own reward and recognition platform "Leo Points".

Our ideal Assistant Cluster HR Manager will have:

• Previous experience in a single-site or cluster Assistant HR Manager ot Officer role
• Background in hotels or service sector is preferred, so that you will understand how we work
• Up-to-date knowledge of UK employment law legislation, good HR practice and its application, including previous experience of advising on disciplinary/grievance matters
• CIPD qualified or working towards CIPD accreditation
• Excellent organisational and communication skills with the ability to support all levels of the team, influence senior managers and build effective working relationships
• Ability to multi task and enjoy making decisions in a fast paced environment
• Be confident in using computer systems, from payroll to our employee app
• To be able to coach and develop the management team in HR policy and processes
• To have knowledge of running payroll is desirable

Why come join us?
We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.
Our Story
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years'; there's never been a more exciting time to join us!
Some of the perks you could enjoy include:

• Bonus scheme: based on our financial and your personal performances
• Hybrid working arrangement: we know that work/life balance is important, so you'll have the opportunity to work from home once a week
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Free hot meals whilst on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

The Midland Hotel 16 Peter Street, Manchester, Lancashire, M60 2DS

• Job RefJI26848
• BranchThe Midland Hotel
• LocationManchester
• Salary/BenefitsCompetitive Salary
• Contract typePermanent
• HoursFull Time
• Shift pattern5 day - Mon, Tue, Wed, Thu, Fri (United Kingdom)
• Hours per week40
• Date posted05/06/2025
• Closing date07/07/2025

About The Midland Hotel
Situated in the heart of the city, The Midland is a luxury hotel in Manchester like no other. Host to an array of Kings, Queens, Presidents and Prime Ministers over the years, you can rest assured knowing that you'll be staying in one of most iconic and historic hotels in Manchester.
As a four star hotel, The Midland features 312 pristine bedrooms, two award-winning restaurants, Adam Reid at the French and Mr Cooper's, an elegant Tea Room, a newly refurbished bar and lounge and 14 impressive conference and meeting rooms to fulfil all your business needs.
If you're looking to make the most of your time in Manchester, look no further than The Midland Hotel. Our guests will also benefit from our award-winning luxurious spa, The Spa At The Midland. Designed with relaxation in mind, our tranquil spa offers a wide range of treatments including our unique Rasul Spa experience.
About Leonardo Hotels
At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.
Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.
As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing
At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!
We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!