Job Description

Johnsons are one of the leading Coach companies in the Midlands with a thriving, successful Coach Hire Department.

We are looking for a vibrant, bubbly, proactive person to work in our existing very successful Sales team.

Our busy department hires our vehicles to all manner of clients from social groups to Schools & Universities to Corporate Clients to Holiday Organisers, and many more.

Our Coach Hire Sales Consultants, work closely with our clients to offer the best solutions for their requirements and provide prompt responses to their needs. Every hire is unique and our Sales team provide a bespoke offer for each enquiry. We have a large fleet of coaches to keep busy and are looking for someone with enthusiasm, determination, flexible thinking and a focus on customer service to drive sales.

Vision Statement:

Travel with Johnsons - Travel with Friends

Mission Statement:

"To become the leading coach and bus operator in the area by providing our customers with the widest possible range of high quality, friendly travel services through an efficient team of well trained and highly motivated staff"

We expect our employees to observe the culture in the two statements shown above without exception.

Coach Hire Consultant Duties and Responsibilities:

Quoting, Chasing, & Winning Coach Hire Sales to a range of clients, including long-term contracting Analyse resources & forecast demand, using Yield Management to obtain the beneficial outcomes. Liaise with our clients, to offer the best range of solutions & consequent pricing options to our clients. Close relationship with the Operations Department to gauge availability Build & nurture Client relationships to achieve repeat business. Improve the company profile & reputation to encourage referrals. Liaise & communicate with the client. Research and pursue potential new & lapsed Clients. Attend team meetings & share best practice with colleagues. Collate sales performance indicators, including conversion rates. Supporting the rest of the Private Hire Team. Provide Operational on-the-ground support for large Coach Hire events. Other duties related to the coach hire department but not specifically listed above.

Key Skills and Experience Required:

Friendly open demeanour and good with people.

Confident & pro-active.

Positive, can-do attitude.

Great sales negotiator.

Ability to judge, analyse & appraise situations & make decisions based on your observations.

Problem Solver.

Attention to detail.

Happy in a busy environment.

Organised, efficient and capable of prioritising workloads.

Great communicator with a good telephone manner.

Computer literate- the role heavily involves working with coach industry software package.

Proficient with Microsoft Office Suite.

Flexible multi-tasking team player.

Good geographical knowledge.

Logistical experience.

Large Vehicle Driving legislation knowledge.

Job Types: Full-time, Permanent

Pay: 28,000.00-29,131.00 per year

Benefits:

Employee discount On-site parking
Work Location: In person